What are the responsibilities and job description for the Welcome Desk Attendant position at Worcester JCC?
Job description
Worcester JCC
633 Salisbury Street, Worcester, MA 01609
Welcome Desk Associate, Part Time, Year-round position
Hours: Up to 20 hours per week: Tuesday, Thursday, and Friday, 4-6 hour shifts available with flexibility to accommodate sick time and vacation needs especially on holidays and weekends
On call as needed all shifts, including weekends
Welcome Desk Associate Responsibilities
Greet every person as they enter the Worcester JCC
Member/Guest Check-in
Answering phones
Child pick-up process
Assist Membership staff
Processing Payments for membership and program registration
Membership IDs
Other tasks may be assigned
Report to Membership Director
Must pass employment background check (SORI/CORI)
Must arrive for work and be ready to assist customers at the start of each shift
Professional attire and attitude are required
Proficient in use of computer programs and systems
Provide outstanding customer service in all situations
Reconcile and batch out in a timely manner at the completion of each shift
Excellent ambassador for the JCC brand both on JCC property and in the community
Strong working knowledge of JCC programs and classes in order to benefit the customer and staff
Be open to coaching and feedback opportunities for growth
For Applicant’s Consideration:
The JCC offers Babysitting service Monday-Saturday 8am-12pm. If interested, applicant could also be on-call to sub for weekday babysitter.
About the Worcester JCC
Worcester JCC is a non-profit community service organization founded by leadership from the greater Worcester Jewish communities and built on the values of promoting healthy lifestyles, education, life-long learning, and charity. The JCC is very diverse in its programming, membership and leadership and welcomes people of all backgrounds and faiths and from all walks of life. The JCC provides a welcoming place to be active, healthy, and engaged, with a vibrant community center offering recreational, educational, and fitness programs that help improve the daily lives of children, adults, families, and seniors.
Offerings at the 80,000 square foot center include: accredited center for Infant- Preschool and toddler aged children; popular summer day camps for preschooler, school age children and teens; licensed after school programs, child care, and babysitting services; indoor and outdoor pools for aquatic recreation; a fitness center for cardio and strength training; over 50 fitness classes weekly; personal training and small group training; a variety of sports programs; lectures and discussion groups in literature, film, and the arts; monthly social programs; volunteering opportunities; and, local events and cultural trips. Learn more about our facilities and membership benefits by visiting WorcesterJCC.org.
Job Type: Part-time
Salary: $16.00 per hour
Schedule: 4-6 hour shifts available during day and evening hours
Applicants must agree to SORI and CORI background checks
Education: Associate degree (preferred) or higher
Experience: Customer service: Minimum 1 year (preferred)
Work Location: In person
Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.
This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16