Resettlement Manager

POSITION SUMMARY:

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us.

The Resettlement Manager provides support, strategy, and vision for the resettlement team. This position oversees the initial reception and placement of refugees and asylees.

This position will be in Olympia, WA for our soon to be opened office.

Compensation: $47,000

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversee and manage the Reception & Placement Program activities in coordination with the Resettlement Director for compliance with cooperative agreement and progress towards goals.
• Supervise Resettlement Caseworkers by assigning caseloads and provide ongoing training and program leadership
• Make decisions about how to implement, structure, and improve delivery of services in order to maximize the ability of the resettlement team’s ability
• Support casework staff in serving newly arriving refugee families through availability for questions, community orientation, resource management, and developing relationships in the community to secure housing and other basic needs.
• Foster, develop and maintain relationships with housing partners in order to ensure safe and affordable housing by supporting the housing coordinator
• Support Orientation Coordinator, helping to guide orientation assessments and delivery
• Responsible for reporting on and monitoring resettlement metrics
• Meet with participants regularly to hear their concerns and questions
• Help cover for Caseworkers during busy periods and vacations, including regular airport arrival help
• Recruit, hire, and train new Casework staff
• Recruit, coordinate and supervise on-call interpreters.
• Help ensure case files have all necessary documentation and that case notes describe essential areas of resettlement, and progress towards self-sufficiency.
• Monitor and authorize all flexible spending to and on behalf of clients.
• Monitor R&P financial reports throughout fiscal year
• Assist Resettlement Director with monitoring program spending, training casework staff, and other related tasks as needed.
• Convene weekly Resettlement Team Meetings
• Schedule and lead regular staff trainings as necessary
• Build relationships with other community partners through regular attendance at various meetings, as necessary

KNOWLEDGE, SKILLS & ABILITIES:

• Either Bachelor’s degree in relevant field or refugee/immigrant background required
• A desire to serve refugees in support of the mission of World Relief
• Two years of experience working in a multi-cultural, social service setting required
• Good organizational skills and ability to handle multiple projects at one time
• Excellent written and oral communication skills in English.
• Knowledge of refugee language desired
• Intermediate computer knowledge, including MS Office and the ability to learn new programs.
• Management experience preferred
• Flexibility in schedule and a desire to learn a must.
• Ability to perceive needs and initiate solutions to ensure effective resettlement programs
• Confidence in public speaking, including vocalizing opinions and sharing feedback in group settings, and providing constructive feedback to staff
• Ability to perform basic accounting functions in order to produce budgets and track spending

REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Current driver’s license, and clean driving record required.
• Authorization to legally work in the US

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
• The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT:

• General office setting
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
• Year-end archiving activities involve repeated lifting and bending
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

World Relief offers a competitive benefits package (25 hours per week):

World Relief contributes to monthly premiums:

• Medical
• Dental

Additional Benefits:

• Offer 16 Paid Holidays!
• Vision
• Offer Paid Sick and Vacation Leave
• Paid Maternity & Paternity Leave
• Parental Leave
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Flexible hours

World Relief pays 100% for eligible employees:

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distant Travel Insurance
• Employee Assistance Program (EAP)

World Relief - Retirement:

• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.