What are the responsibilities and job description for the Host position at World Spa?
Company Description:
WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today!
WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience.
WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable.
WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service.
BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own.
In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests.
Position Summary:
The host greets guests, takes/confirms reservations and updates the reservations system. The host also answers the phone and checks the coat/ belonging of the guests. The host ensures that the guests are shown to the proper table. Works with managers to ensure the table seating is properly handled and planned. The host sets the tone for the guest experience and for the guest and restaurant.
Essential Duties and Responsibilities:
Greet guests and patrons personally or on the phone
Offer appropriate seating arrangements
Present menus or other items as directed by management
Be responsible for all checked items
Take reservations if directed
Maintain clean and organized host station and coat check area and ensure that all guests needs are met
Light office work
Notifying management of any concerns or issues
Skills, Abilities and Experience:
1 Years’ experience in the restaurant or hospitality industry is preferred.
Excellent interpersonal and customer service skills.
Well-organized with ability to multitask.
Ability to operate point-of-sale systems.
World Spa Entertainment, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay is $20/Hour plus tips.
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Salary : $20 - $0