Mgr, Quality

Job Description

The Quality Manager is responsible for assuring that the facility complies with applicable regulations while continually improving the quality of products. The position requires interaction with customers, suppliers, purchasing, sales, operations manager, quality director and auditors in order to drive continual improvement while at the same time reducing the facility's PPM (Parts Per Million defects). The Quality Manager is a member of the facility staff that develops strategy and demonstrates leadership with regards to all quality and non-quality related tasks. Mentoring, coaching and driving the Worthington Philosophy throughout all levels of the facility is imperative.

Key Position Results

Demonstrate compliance to all domestic and international codes, regulations and customer requirements.

Showing improvement with continually reducing PPM (Parts per Million) defects in the supply base, internally (scrap/rework) and the customer base.

Facility customer and supplier non-conformances are being addressed in a timely manner with corrective actions preventing reoccurrence of the problem.

Development of quality strategy and staff to foster continued growth.

Key Responsibilities

• Ensure the facility is compliant to all regulations, codes and standards Ensure compliance to all domestic and international codes, standards, and regulations. Lead efforts along with divisional staff to implement new standards were the facility has opportunity to grow.
• Management of Quality Team - Responsible for hiring, training, developing, mentoring and managing the facility quality leads, engineers, technicians and inspectors. Responsible to assure that facility quality department is adequately staffed in order to drive continual improvement and maintain compliance. A-3 development, approval and follow up with facility quality leads.
• Lead and mentor the facility Quality Team in reducing total PPM (parts per million) defects - Responsible for mentoring the facility quality team in reducing supplier, internal (scrap/rework) and customer PPM defects. Responsible for implementing and modifying facility PPM where needed.
• Management of Quality System - Responsible for implementing, developing, auditing, maintaining and improving the facility quality system, Worthington quality systems and customer related quality systems.
• Strategy Participate with Director of Quality and other Quality Managers to continually refine the quality strategy for the Cylinders Division and their respective facility.
• Provide leadership and guidance to facility quality employees and operations in addressing customer, supplier and internal corrective actions in a timely manner to prevent reoccurrence.
• Work with the Quality Team, operations, engineering and the innovation group to achieve successful launch of new products. Utilizing various APQP tools and the stage gate process for new products and engineering changes.
• Bachelors degree in Engineering or equivalent experience coupled with a business degree.
• Minimum 10 years' experience in manufacturing and quality environments.
• CQM/OE (Certified Quality Manager/Organizational Excellence) certification through ASQ (American Society for Quality) (Preferred)
• CQA (Certified Quality Auditor) certification through ASQ (American Society for Quality) (Preferred)
• Facility Leadership, Team Building and Management experience.
• Strong experience with electronic based Quality Management Systems and data collection/analysis.
• Strong Communication (Verbal and written), organization, and interpersonal skills.
• Experience with interacting with suppliers, operations and customers.
• International and domestic travel required up to 15% of the time.
• Strong Quality system experience ISO 9001 and/or IATF 16949
• Knowledge of Process Improvement Methodology (Transformation 2.0, Lean, Six sigma etc.)
• Strong Problem Solving Skills. Front Office and manufacturing.