What are the responsibilities and job description for the Corporate Trainer position at Wren Kitchens?
About The Company
At WrenKitchens we offer affordable luxury kitchens, proudly manufactured inthe USA. We are more than just a kitchen manufacturer; we know that thekitchen is the heart of the home, where families gather, meals areshared, and memories are made.
Ourunprecedented growth in the USA means that we are actively seekingoutstanding individuals to join our teams. If you're passionateabout making a difference, and thrive in a collaborative environment,then Wren Kitchens is the place for you.
Don't miss out on this opportunity to be part of something extraordinary – join Wren Kitchens and shape your success!
About The Role
The role of a Wren Academy Trainer is exciting, fast paced and pivotal to the success of onboarding retail employees. With varied delivery methods on hand, and a team of experts to support creativity, this is a fantastic and rewarding opportunity!
The Academy Trainer role offers a competitive salary depending on experience, the role is based in our training acadamy in Milford, CT with occasional travel to other sites required.
Critical Purpose of the role:
- To deliver a world class induction and a fantastic onboarding experience for all retail employees which drives engagement in the business
- To be an expert in the Wren customer journey, products and state of the art technology
- Support the retail teams to ensure expert product knowledge is gained and great customer service is delivered consistently
- Support, develop and coach new retail employees by delivering engaging content using blended learning methods
- Be an ambassador for Wren’s culture, and lead by example with the Company’s core values and mindset
- Evaluate and develop training programmes to improve results and performance
- Stakeholder engagement is essential putting training at the forefront of business objectives and strategy
- Responsible for identification, design, delivery and full administration of training
Main responsibilities:
- Take control of our retail onboarding employees’ first 12 weeks
- Deliver Wren’s 5 day world class Induction programme to all new starters across retail
- Evaluate training results to ensure training delegates have achieved required benchmarks
- Provide further enhanced training throughout the 12 week programme, using webinar, coaching calls and mentorship
- Conduct training needs analysis for new employees to identify key areas of development
- Support the creation of e-learning content, that is relevant and up to date
- Ensure all Induction material and training records are accurate, up to date and relevant
- Design & deliver content that can be distributed and delivered to all retail employees
- Provide timely verbal & written feedback to delegates’ line managers
- Ensure the Academy is well maintained and an environment conducive to learning
- Any additional tasks requested by your Manager
About You
What you Will Bring to Wren:
- Experienced training for retail/customer service roles or extensive sales experience
- Excellent communication skills
- Comfortable working in a fast paced environment
- Be able to demonstrate examples of training delivery and results
- Have a natural and engaging flair for delivery
- Excellent IT Skills
What Wren Offers:
A full-time position, with amazing earning potential, health, dental and vision, a great 401K company match, 15 days PTO plus 5 paid sick days, and 7 federal holidays
