What are the responsibilities and job description for the Service Technician-Springfield, OH position at WYN Consultants?
WYN Consultants is partnering with a client who is looking for a Service Technician in the Springfield area. Client is looking for self-motivated individuals who can work independently as well as with a team atmosphere and is willing to take the initiative to be a leader and look to advance.
You will be working with a fast-paced company with an open-door environment. They offer unique solutions to clients to address their specific needs today, while preparing them for tomorrow.
Service Technicians work directly with support teams and on-site at customer locations to ensure jobs are completed to customer satisfaction. This position will be responsible for the management and completion of installation, cabling, equipment maintenance, and resources at customer locations. The position is based out of your local area with an expectation of as much as 70-95% travel as needed to support clients.
This job might be for you if you:
- Like to travel and meet new people
- Don’t mind working sometimes with heights, on ladders, or confined spaces
- Can efficiently use tools and have some basic construction skills
- Have a customer service focus and can interact with others professionally
- Manage your time well
- Enjoy problem solving and facing new challenges
- Are comfortable working where you utilize remote support
- Can complete various forms of cable terminations (RJ-45, Keystone, Coax, Etc.)
Duties and Responsibilities:
- Service and installation of equipment at customer locations
- Ensure the job site operates to company and customer standards
- Effectively and professionally communicate and interact with customers
- Troubleshoot and diagnose managed devices
- Repair, maintain, and install telecommunications infrastructure
- Managing helper technicians as needed for jobs
- Display a professional presentation at customer sites
Qualifications, Experience and Education:
- Minimum High School Diploma/GED
- Experience with IT installations, field services, or similar backgrounds preferred
- Able to obtain certifications required for aerial lifts
- A Valid driver license and able to be insured
Client offers a competitive salary, comprehensive benefits package, and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Benefits include:
- Medical, Dental, Vision
- PTO and Paid Holidays
- 401K (Company Match up to 4%)
- Life Insurance, STD/LTD (100% Company Paid)
Client is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Hourly pay is matched to experience and with the skill set you bring.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
COVID-19 considerations:
Company is following state and local guidelines to ensure the safety and wellbeing of all associates.
Education:
- High school or equivalent (Preferred)
Experience:
- IT Services: 1 year (Preferred)
- Cabling / Telecom: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 75% (Preferred)
Work Location: On the road
