What are the responsibilities and job description for the Jr. Desktop support position at X-Force, LLC.?
Dive into a challenging yet rewarding role supporting IT operations at one of the nation's most prestigious military sites. Join our dedicated team at Fort Leavenworth, where you'll play a vital role in ensuring top-notch IT solutions and services for a vast military and civilian organization. Your expertise will be the backbone of our on-site team, directly collaborating with Army stakeholders to provide unparalleled IT services.
Location:
Fort Leavenworth, KS
Key Responsibilities:
- Oversee and maintain desktop IT software, hardware, peripherals, and infrastructure on a government network.
- Operate, support, and ensure the functionality of phone and video teleconference equipment.
- Keep a vigilant eye on systems to ensure they align with Army standards and protocols.
- Serve as the first point of contact for users, assisting them in troubleshooting a myriad of hardware and software issues.
- Develop and submit comprehensive weekly and monthly planning and status reports.
Qualifications:
Essential:
- Minimum of one year experience in IT infrastructure operation and maintenance.
- At least one year of experience in desktop administration, including managing images, security patches, backup/recovery processes, account access, and software installation and troubleshooting.
- Must have Information Assurance Technical Level II as per DoD 8570.01-M.
- Current Computing Environment (CE) or Operating System (OS) certification for Windows 7/10 or higher.
- Possession of a Security Certification.
Preferred:
- Proven experience in operating and supporting video teleconferencing equipment.
- Experience managing IT desktop equipment on Army networks, with direct interface with the Network Enterprise Center (NEC).
- Bachelor’s Degree in a technical or IT discipline (or equivalent experience).
Elevate your career by becoming an integral part of our mission at Fort Leavenworth. Apply today!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Fort Leavenworth, KS: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24