What are the responsibilities and job description for the Bay Host position at X-Golf Glenview?
We are seeking evening/night Guest Services Specialists (we call that a “Bay Host”). Bay Hosts are dedicated to delivering exceptional service and genuine hospitality. Bay Hosts have extensive knowledge of our food and beverage offerings and are people-oriented, fun and engaging. Bay Hosts are entertainers, ensuring that each Guest has a memorable experience each and every visit. Bay Hosts report directly to the General Manager.
Responsibilities include the following:
- Associates will be responsible for serving food and drinks
(both alcoholic and non alcoholic beverages) as well as general oversight of the golf simulators, golf leagues and overall customer satisfaction.
- Provide above-and-beyond service to Guests with a friendly face
- Own the overall Guest experience from check-in to check-out
- Learn the ins and outs of our golf simulators to steer Guests towards appropriate gameplay and maximize user experience
- Maintain extensive knowledge of our food and beverage offerings
- Maintain up-to-date knowledge of all of our products and business lines
- Ensure the golf simulators are clean and presentable
- Display attention to detail by actively checking in with Guests throughout their booking
- Ensure Guest satisfaction and engagement at all times
- Take pride and ownership of each Guest’s enjoyment and fun at X-Golf Glenview
Job Types: Full-time, Temporary, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
Physical setting:
- Bar
- Fast casual restaurant
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $25