What are the responsibilities and job description for the Sales Manager position at Xometry Inc.?
Xometry is the source for on-demand manufacturing, offering massive capacity, instant online quotes, fast lead times, and affordable pricing. Our global network of over 5,000 manufacturing facilities enables us to maintain consistently fast lead times while offering a broad array of capabilities includes CNC machining, injection molding, sheet metal fabrication, urethane casting, and a industry-leading 3D printing service. We have a diverse customer base, ranging from startups to Fortune 100 companies and can make anything from a single prototype to millions of parts.
The Sales Manager is responsible for building and managing a team of highly productive in-market sales representatives that can meet and exceed revenue expectations, as well as the needs of our existing and potential customers. Additionally, this individual is responsible for a segment of our customers deemed Key Accounts that do not fall within the territory of any of our current in-market representatives and needs to prospect into them and increase revenue achievement within that set of accounts.
This position requires a strong, principled, centered leader. This position staffs, directs and develops the In-Market sales team and provides leadership towards the achievement of maximum bookings attainment and growth in line with company goals along with establishing and executing plans to retain and expand revenues from the Xometry Supplies customer base.
Responsibilities:
● Ensure Account Managers meet or exceed revenue goals and metrics
● Prepare action plans with AMs to ensure revenue retention and new revenue opportunities are maximized
● Develop a plan and strategies to optimize revenues from the AM customer base
● Assist AMs in preparation of quotes and proposals
● Responsible for the performance development of the AM team
● Conduct weekly one-on-one meetings with AMs to provide needed support, on-going coaching, and address any performance concerns compared to performance metrics and expectations
● Drive internal coordination of resources to deliver value and professionally meet customer needs when issues escalate
● Work jointly with stake holders to design and implement go-to-market strategies and approaches for their AM customer base
● Collaborate with cross-functional teams on strategy and implementation of new selling approaches to evolve and improve sales productivity and effectiveness
● Provide timely feedback to senior management regarding performance
● Recruit, test, and hire strategic sales reps based on agreed upon criteria
● Champion of company initiatives, strategies and platforms
● Target Key-Accounts in a cross-departmental strategic manner
● Other duties as Assigned
Education:
● Bachelor’s Degree in Business Administration, Sales, Finance, Marketing, or related field or equivalent education and/or experience
Qualifications:
● 5 years of sales management experience and leadership experience within a high growth environment
● Experience in Industrial Supply Sales, a plus
● Proven leadership and ability to drive sales teams to perform
● Excellent written and verbal communication skills
● Ability to communicate effectively across different levels of professionals
● Ability to work successfully in a team environment
Ability to successfully resolve customer conflicts
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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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