What are the responsibilities and job description for the Senior Technical Writer position at Xylem?
Xylem |ˈzīləm|
1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.
Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.
If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com.
Sr. Technical Writer
As a technical writer at Xylem, you will develop customer-centric technical information, such as installation manuals, user guides, quick guides, and text strings for software user interfaces. The technical information is developed in English and in close cooperation with several functions within R&D and product management.
The position is based in Sundbyberg, Sweden, and you will be a part of the global technical communications team. This is an R&D team of cross-border technical information experts. The team is dedicated to create simplicity out of complexity and to provide customers with quality results through intelligent content reuse (using XML technologies and/or Markdown). The content strategy is to single-source Xylem's information content and to make it available globally in a reusable form. The development of the content is governed by common processes, tools, and controls for multiple publication outputs to multiple channels in multiple languages.
The global team consists of content delivery teams and a documentation systems team. The 10-member Sweden team comprises of one of the content delivery teams and the documentation systems team. You will be part of the content delivery team and develop technical information for a wide range of cutting-edge products. Examples include wastewater and drainage pumps, mixers for treatment plants, and monitoring and control devices.
Responsibilities
- Coordinate the technical information development in new product development projects
- Analyze the technical information need
- List deliverables and contribute with time estimates to the overall time plan
- Be transparent and report to responsible parts on resource needs or risks of not delivering on time
- Independently plan and develop content for reuse and reusability in accordance with the product risk analyses, subject matter expertise, and internal content development guidelines
- Analyze existing content
- Understand illustrations and their role in the documentation
- Perform software-assisted quality review of style, grammar, and terminology during the content development phase
- Perform peer review on markup and content
- Organize SME review to ensure technical accuracy
- Deliver on time
- Contribute to the development of the content management in collaboration with the documentation systems team
Personal characteristics
- An open mindset and the ability to think critically
- Good people and communications skills
- Ability to convey written information in a clear and concise manner, using minimalism
- Ability to lead and instruct others
Qualifications
- A degree in engineering or technical work experience
- Excellent English grammar and writing skills
- Project leader skills
- Experience and understanding of single sourcing of content in DITA XML and Component Content Management Systems (CCMS)
- Understanding or knowledge of foreign languages and basic illustration skills are advantageous
Applicants are required to take a writing test to convey their content structuring abilities and technical English language skills.
Why Work at Xylem!
We offer you a creative and international environment where you get the opportunity to focus on your personal and professional development together with committed and helpful colleagues. Engage as a volunteer through Xylem´s business program for community initiatives Xylem Watermark: www.xylemwatermark.com.
Everyone's equal value
We want people, regardless of skin color, age, disability, sexual orientation and gender identity, to feel at home, not just at Xylem, but everywhere in the world. For us, diversity means more than just a policy or a set of methods. Diversity is a fundamental part of our corporate culture and a key to long-term growth.
Feel free to visit us at https://www.xylem.com/sv-se/
Application
We only accept applicants through https://www.xylem.com/en-us/careers/.
If you are interested in this position and would like to know more, please contact Leila Sayyad, Corporate Recruiter, Leila.sayyad@xylem.com .
Welcome with your application!
The representative for Unionen is Mikael Lövås and the representative for the Swedish Association of Graduate Engineers "Sveriges Ingenjörer" is Martin Larsson, tel: 46 8 475 60 00.
