Case Manager

Job Brief

Case Manager Yakima, WA

Assists Yakima Valley Farm Workers Clinic (YVFWC) clients in obtaining the social and health services they need in an integrated and coordinated manner.

What We Offer

• $23-$28/hour DOE with ability to go higher for highly experienced candidates.
• 100% employer-paid health insurance for employees including Medical, Dental, Vision, Rx, 24/7 telemedicine; profit sharing, 403(b) retirement plan, generous paid time off, paid holidays, and more.

Essential Functions/Responsibilities/Duties

• Builds program specific caseload by seeking out referrals from providers and/or other identified partners to meet program objectives.
• Conducts intake screenings to initially assess clients, identify their immediate needs, and determine appropriate YVFWC case management program services.
• Conducts in-depth client interviews (in-person) utilizing a systematic social services assessment to fully determine current status, barriers and needs.
• Refers clients to appropriate agencies/services based on the determined needs.
• Assists clients with the self-referral process.
• Regularly meets with clients (often in-home) to monitor implementation of the client service plan, to provide advocacy, and to resolve problems that are interfering with active participation in the plan.
• Creates, updates, and maintains each clients’ service plan, and other documentation and files, in accordance with program guidelines and funding regulatory requirements.
• Establishes and maintains relationships with other service providers/agencies. Keeps updated on what services are available in the community to assist clients.
• Participates in meetings as needed, including interdisciplinary team case reviews.
• Performs other duties as assigned.
• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA) and YVFWC requirements.

Qualifications

• Education: Bachelor’s Degree in a social service field such as Social Work, Behavioral Sciences, Psychology, or Child Development. Associate’s Degree with two years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs. High school/GED and four years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs.
• Professional Licenses/Certificates/Registration: Valid Driver’s License and proof of automobile liability insurance coverage.
• Knowledge/Skills/Abilities Required: Bilingual (English/Spanish) preferred. Must demonstrate the ability to communicate at level 10 on the language proficiency scale to receive bilingual differential pay. The Program Director may designate some FTEs as bilingual-required. Effective verbal, written and listening communication skills. Strong customer relations skills including the ability to manage stressful situations. Knowledge of medical terminology required. Knowledge of cultural differences and impact on appropriate care provided to patients. Knowledge of local social and health services. Knowledge of how to access local community agencies and resources. Ability to develop effective working relationships with social service providers and partners. Ability to effectively interact with a variety of clients and employees in a professional manner. Basic proficiency with a variety of computer programs including, Microsoft Outlook, Word and Excel.

About YVFWC

We serve more than 197,000 patients across 28 medical clinics, 15 dental clinics, 11 pharmacies, and 49 program sites in two states. We are Level 3 Certified as a Patient-Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC’s patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical/dental clinics.

Working at YVFWC

Working in our organization means being the passionate champion for those who have no voice. It means having the opportunity to work with underserved populations and with peers committed to the same work.

At Farm Workers Clinic

• We will consistently trust one another to work for the common good.
• We will foster integrity by demonstrating ethical behavior and insisting on doing what we say we will do.
• We will demonstrate transparency by being candid and truthful no matter the risk.
• We will create partnerships to strengthen ourselves and our community.
• We will fight for just treatment for all individuals.
• We will let joy in.
• We have the courage to be an agent of change and refuse anything short of excellence.

Our mission celebrates diversity. We are committed to equal opportunity employment.