Branch Operations Director
Job Posting for Branch Operations Director at YMCA of Greater San Antonio
Resumes will be accepted until August 18th, 2022.
Oversees assigned areas of a YMCA branch or several YMCA branches including: membership, health and wellness, aquatics, marketing, facilities and programs. Participates in volunteer and staff development, financial development, community relations and collaborations with community agencies.
The Operations Director will receive a minimum of 4 weeks Paid-Time Off, Holiday Pay, Full-time benefits to include Medical, Dental, Vision, Life insurance, a Retirement 403(b) pension plan upon eligibility and a Free YMCA Membership.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
- Establishes with the branch leadership team long range plans for the expansion of programs and services, in harmony with overall YMCA objectives.
- Provides staff leadership to the annual support campaign and mission advancement.
- Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. Develops and maintains collaborative relationships with community agencies in service delivery area.
- Recruits, hires, trains, develops and directs employees and volunteers. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
- Develops, manages, and monitors assigned operating budgets to meet or exceed targets. Recommends adjustments to the budget to assure a balanced operation and submits reports on current operations.
- Develops and directs high quality member engagement strategies and programs which support branch and Association mission, goals, and strategies. May direct branch marketing and communication efforts.
- May ensure the maintenance of facilities and properties of the branch to assure high standards of maintenance, safety, cleanliness and to assure that the requirements of regulatory codes are fully met.
- Serves as a member of YMCA management and supports the overall objectives of
the YMCA.
YMCA COMPETENCIES (Multi-Team or Branch Leader):
Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.
Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies and financial controls. Assigns clear accountability and ensures continuous improvement.
Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
QUALIFICATIONS:
- This position requires a Bachelor’s Degree and a minimum of 3 years operations experience with at least 2 years in a supervisory capacity.
- The Associate Executive Director must understand the basic concept of non-profit management and the utilization of volunteers and staff to attain both strategic and operational goals.
- Commitment to the mission and core values of the YMCA of Greater San Antonio as well as implementation of these values in all daily work activity is a necessity in this leadership role.
- Must possess high levels of self-motivation and leadership abilities.
- This position requires a demonstrated history of leadership in the areas of volunteer and staff development, budget and fiscal management, financial development, community development and strategic planning.
- Must be fully competent in member service and offering the optimal member experience.
- Ability to delegate appropriate responsibilities involved in day-to-day operations is essential.
- Employee must be able to capture detail and meet deadlines.
- Employee must have very good oral and written communication skills, and have working knowledge of Microsoft Office and Gmail.
- Must be able to understand ActiveNetwork and Raisers Edge software systems, or be able to learn within 60 days of hire date.
- Certifications required within the first week of hire: Redwoods Bloodborne Pathogens, Defensive Driving, and Hazardous Communications
- Certifications required within the first 60 days of hire: CPR Pro and First Aid. If working at a location with a pool, must also complete O2 certification
- A Texas Driver’s license is required as well as capacity to drive to various locations within the greater San Antonio metropolitan area.
- YMCA Multi-Team or Branch Leader certification preferred.
WORKING CONDITIONS:
- Work is performed in a fast-paced office environment that requires attending meetings at different off-site locations.
- Employee must be able to drive to multiple appointments in a day.
- Visual acuity is required for reading computer screens and/or documents and making changes as necessary/required.
- Job requires high levels of alertness and concentration. This position requires analytical abilities and multitasking in order to identify problems and recommend solutions.
- Job requires accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines.
- Occasional stooping and bending with regular lifting of up to 20 pounds is required.
- Incumbent must be able to sit and stand for long periods of time, as well as, able to manipulate keyboards, telephone keypads, and writing utensils is essential.
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Job openings at YMCA of Greater San Antonio
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