What are the responsibilities and job description for the Membership Specialist position at YMCA of Metropolitan Chicago?
Make A Difference In Your Community!
The Indian Boundary YMCA is hiring part-time Membership Specialists who want to turn their passion for customer service into a career.
As a Membership Specialist, you will be the face of the front desk greeting and welcoming members and guests into the Y. Membership Specialists will actively interact and engage with members and guests, determining their needs and offering solutions to meet those needs. They will be responsible for providing a high level of customer service to Y members, program participants and guests.
The YMCA of Metropolitan Chicago is an evolving global model of social enterprise and innovation. Joy is rooted in what we do and how we do it. This model architects culturally relevant, shared experiences, breaking barriers, and fostering connections among generations and diverse communities, through physical and digital avenues. The entire organization remains focused on helping human beings find their value and share it with the world. The YMCA of Metropolitan Chicago is committed to strengthening community by connecting all people to their potential, purpose, and each other.
Starting salary at $15.86 per hour.
Flexible Schedules: We schedule around your availability!
Why Work for the Y?
- Be part of a team that is passionate about building and sustaining an inclusive and equitable environment for all staff, volunteers, and members
- Do meaningful work and contribute to the advancement of the YMCA vision by meeting the needs of the people in our communities
- Complimentary Adult YMCA membership and an employee discount on select programs
- Career advancement opportunities - grow your career at the Y!
Requirements:
- At least 18 years of age or older.
- Must have high school diploma or GED.
- One year of member relations or customer service preferred.
- Strong interpersonal skills with the ability to build rapport quickly.
- Must be able to work a variety of hours including holidays, evenings, and weekends.
Child Abuse Prevention
Supports the YMCA’s commitment to child abuse prevention by:
- Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
- Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
- Reporting any suspicious behavior and violation of policy and procedures to your supervisor
- Completing all child abuse prevention training as required
Salary : $16 - $0
