POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. In coordination with the Aquatic Directors, provides leadership for the development, administration, delivery and supervision of quality aquatic programs and facilities including swim lessons, water fitness, and aquatic special events at both the Central and Davis Family YMCA’s.
ESSENTIAL FUNCTIONS:
- PROGRAM MANAGEMENT—Assists the Aquatic Directors in delivering aquatic programs including quality, planning, registration, delivery, data collection and improvement; monitors and evaluates the effectiveness of and participation in aquatic programs.
- STAFF ENGAGEMENT—In conjunction with the Aquatic Directors, recruits, hires, on-boards, trains, develops, schedules, engages, and directs personnel and volunteers as needed. Ensures that aquatic staff maintain certifications and also maintains certification reports. Reviews and evaluates staff performance. Develops strategies to motivate staff and volunteers.
- MEMBER RECRUITMENT & RETENTION—Assist in recruiting and engaging new members. Maintains retention through high quality staff, programs and services, and facility/equipment upkeep and cleanliness.
- MEMBER SERVICE & ENGAGEMENT—Acts intentionally to connect people with the Y cause through our service and engagement principles; Welcome, Connect, Support, Invite. Leads staff and volunteers in developing a culture of service and engagement.
- FACILITY MANAGEMENT— Coordinates use of facilities for program activities; ensures a safe, clean, and productive environment. Oversees the cleanliness of the aquatic areas and equipment. Records and reports all needed maintenance or repairs; repairs as directed.
- RISK MANAGEMENT—Assists with monitoring daily aquatic program operations to adhere to all state, local and YMCA health and safety regulations and procedures, including Child Abuse Prevention, emergencies, medical, facility use, and disciplinary situations; completes and follows up on Incident Reports.
- FISCAL MANAGEMENT—Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model to ensure revenue/expense and program services goals are achieved.
- MISSION & CAUSE ADVANCEMENT—Assists in YMCA fund raising activities and special events. Secures sponsorships for Aquatic special events.
- MARKETING –Works with Aquatic Directors and Marketing Team for marketing and distribution of YMCA branded program information and YMCA collateral; follows all marketing procedures and policies.
- RELATIONSHIP BUILDING—Models relationship-building skills (including Listen First) in all interactions. Responds to all inquiries, emails, messages and complaints in timely manner. Develops and maintains collaborative relationships with community organizations. Maintains regular, clear, and concise communication within area of responsibility.
QUALIFICATIONS:
- One to two years related experience preferred.
- Typical requirements within 30 days of hire include completion of: New Staff Orientation, Child Abuse Prevention for Supervisory Staff, Listen First, CPR, O2 Administration, First Aid, Bloodborne Pathogens, Living Our Cause, and Anti-Harassment for Supervisors.
- Completion of YMCA program-specific certifications and maintenance of outside certification(s). Lifeguard, Swim Instructor, Water Fitness Instructor, Lifeguard Instructor, Y Swim Lesson Instructor Trainer, and YMCA of Youngstown Leadership Development Program within six -twelve months of hire.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Excellent interpersonal and written and verbal communication skills
- Computer and technology skills
YMCA COMPETENCIES (Team Leader):
Advancing our Mission & Cause: Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community. Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit. Philanthropy: Secures resources and support to advance the Y’s work. Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization
Building Relationships: Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause. Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence
Leading Operations: Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model. Functional Expertise: Executes superior technical skills for the role. Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community. Program/Project Management: Ensures program or project goals are met and intended impact
Developing & Inspiring People: Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations.
MISSION-OUR REASON FOR BEING: To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.
CAUSE-OUR MISSION IN ACTION: Strengthening the foundations of community through youth development, healthy living and social responsibility.
OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.
Guiding Principles—general guidelines which set the foundation for how we operate.
We believe in the value of Servant-Leadership, therefore we will maintain an environment that focuses primarily on the growth and well-being of people and the community, empower others, putting the needs of others first and helping people develop and perform to the best of their ability.
We believe in the value of Growth Mindsets, therefore we will maintain an environment that believes that people’s most basic skills can be developed through dedication and hard work; values effort, learning, progress, and resilience, which is essential for significant accomplishments and innovation.
We believe in the value of Teamwork, therefore we will maintain an environment where we work together cohesively towards a common goal, creating a positive working environment that fosters trust and vulnerability, and supports each other to combine individual strengths to enhance team performance.
We demonstrate character with caring, honesty, respect, and responsibility.