What are the responsibilities and job description for the Front Desk Agent FRI,SAT & SUN -Urgent position at YO1?
We are looking to hire Guest Service Agent for YO1, a modern and unique wellness center (alternative healthcare) with guest rooms and support spaces totaling over 260,000 square feet located in Monticello, New York. The position is based in Monticello, NY within Sullivan County, two hours from Manhattan and a short drive from Middletown, Port Jervis and Milford.
Guest Services Attendants use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. The Guest Services Attendant is responsible for handling the initial meet and greet, checking in/out guests, using computer programs and equipment in an efficient and friendly manner, and providing guests with directions to their room. The Guest Services Attendant will act as a lobby representative, keeping the area neat and clean and helping guests when required with luggage and valet. The Guest Services Attendant will inform guests of all on-site amenities and any relevant information that is needed during their stay, handle and resolve guest complaints with the highest level of hospitality and professionalism, accommodate special requests whenever possible, assist guests with all inquiries, communicate with guests to better understand their individual needs in order to provide them with the best service possible, and invoice and bill guests appropriately for their stay.
6 months Hotel Front Desk experience (or) 2 year Hospitality Management diploma.
Strong computer skills.
Strong interpersonal skills.
Flexible availability; AM/PM shifts, weekend and holiday availability required.
Willing and able to work well with team members and other staff.
Good problem solving ability.
Fluent in reading, writing and spoken English language skills.
Must possess valid authorization to work in the United States.
Benefits
- Salary depends upon qualification and experience.
- Excellent medical, dental and vision benefits
- PTO. If you need time off take it, we trust you! (and FYI we have minimum use requirements)
Salary : $29,800 - $37,700