What are the responsibilities and job description for the Network Voice Architect position at Yochana IT Solutions?
Job Description
Mandatory Skills Cisco CaaS experience & High to Mid-level Vertical experience
- Design, engineer, configure, implement, modify, maintain Unified Communication
- Design for Audio, Cisco Networking technologies as they relate to Migration to Cisco Could Collaboration, and Microsoft Teams Cisco Integration.
- Lead the efforts required to for, architect, implement and operate new UC solutions Cisco Could Collaboration technologies into the enterprise, and ensure collaborative environment is highly available and functions as a mission critical service.
- Assist with the planning, securing, and forecasting of Enterprise UC initiatives across the enterprise.
- Define and create a well-organized, quality UC system architectures that will promote reliability and ease of maintenance.
- Provide low level requirements for a UC fault-tolerant solution.
- Design and implementation of monitoring and reporting that exposes quality metrics necessary to measure the performance and effectiveness of Enterprise UC services.
- Design and implementation of call accounting for retail departmental charge back
- Maintain and update skillset as it relates to what are coming trends in UC technologies and methods of delivering a future-focused collaborative environment.
- Develop and maintain UC architecture diagrams.
- SOP Library
- Training library for new hires
- Offboarding / Onboarding solution
- Deployment schedule physical, onsite
- Design and implementation of UC system that accommodates for remote workers
- Develop plan to integrate existing stores into new solution during phased migration approach (i.e., stores can call each other in the same brand as they migrate)
- Dial plan templates, standards, and naming conventions
- Develop BRM backed use case proof of concept with success / acceptance criteria with included testing plan
- BRM demonstrations
Certifications:
CCIE Collaboration
MDM Architect
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MDM Architect
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Video/Data Recovery Specialist
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