What are the responsibilities and job description for the Debt Collector position at YOH Services LLC?
Debt Collector
Category: Banking & Financial Services
Employment Type: Contract
Reference: BH-373890
Debt Collector
needed for a contract
opportunity with Yoh's client based in Phoenix, AZ.
Summary
- Responsible for understanding member's needs and delivering intelligent personalized solutions and education that will improve their overall financial security. Payment arrangements may be negotiated to minimize loss to the organization. In addition, this role protects the financial interests of the company by communicating with members, non-members and/or external third parties to collect and resolve delinquent accounts. Accounts are handled and worked in accordance with operational standards; follows the Fair Debt Collection Protection Act (FDCPA) and all local, state and federal laws pertaining to loan verification and collection
- Uses established procedures and job experience to carry out and resolve moderately complex to complex work assignments and conducts member research as necessary.
- Serves as a resource to less experienced team members.
- Contacts members in all stages of delinquency and across all company product lines through automated and manual outbound dialing; receives inbound collections and general servicing calls.
- Under limited supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security.
- Negotiates mutually satisfactory payment arrangements.
- Actively uses and educates members on the debt analyzer and money manager tools on the company website.
- Completes required account verification, account maintenance, and documents all contact and collection attempts.
Contract Length:(12) months with the potential to be extended.
Opportunity is Calling, Apply Now!
Recruiter: Andrew Goedel
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.
Salary : $22 - $24
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