What are the responsibilities and job description for the Expert Mover (5) position at You Move Me - Charlotte?
At You Move Me, our mission is to revolutionize the local moving industry through delivering world-class Customer Experience. We recognize that every member of the You Move Me Team helps us make this happen. We set the bar high, and make sure that your efforts are rewarded. We’re all about hard work, fun, professionalism, enthusiasm, teamwork and customer service
EXPERT MOVER/ FIELD OPERATIONS SUPERVISOR
Charlotte, NC
EXPERT MOVER/ FIELD OPERATIONS SUPERVISOR
Charlotte, NC
We’re looking for a hands-on leader to become an expert in all things moving - ensuring our crews are making customers happy, and moving their items safely. You’ll ensure that every move delivers on our key promises of friendly-uniformed movers, on-time service, and up-front rates. Moving requires stamina and commitment to work hard for our customers and each other.
In this role, you’ll:
In this role, you’ll:
- Train and develop team members on the job
- Lead by example by making sure team members are set up for success
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Be present and participate on local moves
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Use established systems and processes to stay on timeline and budget
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Grow your skills in operations, people leadership, and business management
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Maintain and contribute to a fun, high-performance company
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Work closely with the local management as needed to drive a great culture
Qualifications:
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You have 3+ years of work experience, with 1+ year of experience leading/managing people
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You have a track record of delivering exceptional customer experiences; you must have a great attitude, be reliable and eager to provide the best customer service
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Previous moving experience IS required. Prior experience in a general labor or physically demanding environment is a plus!
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You prefer being out with your crews over sitting at a desk job
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You enjoy developing others and seeing them meet their full potential
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You like meeting new people and find it easy to build rapport with customers
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You’re interested in a role that offers variety - from physical moves to business operations
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You are able to lift up to 100 lbs repeatedly and are comfortable working in-and-outdoors on moves
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You have a valid driver’s license and can pass a MVR
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You are comfortable with technology and have some experience with Google/Microsoft Office
This is a full-time, hourly position offering a competitive base compensation and performance bonuses, and tips, with weekly pay. (expected annual earnings of $35,000 - $45,000.)
You Move Me offers a great culture, supportive leadership, and team approach. You’ll gain new skills in a rewarding environment that is dedicated to helping each employee realize and fulfill their potential at work and in life.
Apply today!
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