Office Manager

Are you looking for the perfect place to grow and blossom? Do you have exceptional customer service skills and an outgoing personality? Do you love all aspects of healing and wellness? Are you excited about the prospect of managing an awesome team of wellness professionals? BONUS: Do you have experience in HR and management within a wellness, spa or salon environment? We would love to meet you!!

Zama Massage is a family owned and operated business established in Portland, Oregon. We have been in business since 2002 and have 4.5-5 stars across the board from Yelp, Google and we are found at the top of google searches for Spa, Deep Tissue and Massage. If you are looking to stay busy, we are the spa for you!

We are best known for our phenomenal massage services. We have received Best of Portland for Best Massage Portland several times as well as Best Spa. Zama is the #1 spa for Couples Services with the largest variety of couples spa treatments in Portland. We also offer the only Halotherapy Salt Caves in Oregon!

Perks:
-We have implemented every COVID safety precaution to keep our clients and staff safe.
-100% Health Insurance Coverage after 60 days for Full Time Employees (32 hours)
-FREE Chiropractic RIGHT AWAY
-Employee discounts
-Flexible Schedule

Qualifications and Job Requirements:
3-5 years management, customer service and leadership experience. Experience working in wellness facility, spa or salon environment preferred.
Strong written and verbal communication skills
Detail oriented and A organization skills
Great at multitasking many different scenarios & quick at problem solving
Ability to work collaboratively with spa director and owner on establishing new protocols and determining solutions.
Assist Director in leading a wonderful team of wellness professionals
Passion for customer service & strong affinity for leading excellent customer oriented protocols.
Enthusiastic, team player, flexible and eye on the big picture
Professional appearance and friendly demeanor

Key Competencies:
Effectively managing people to their skillset
Ability to communicate effectively in a positive manner
Ability to actively meet deadlines and perform independently with minimal supervision
Team player
Adapt to rapid change and ability to shift and move quickly
Eye for detail and ability to handle issues as they arise, confidently and effectively

Job Duties:
Assist with managing day to day operations of the spa
Step in and troubleshoot and/or lead with front desk related tasks
Collect weekly inventory
Input inventory into system
Receives and puts away inventory when it arrives
Communicate and share monthly marketing specials
Perform opening and closing duties as needed
Verifying MVA/Insurance claims and assisting with new MVA/Insurance clients
Managing all purchases for the spa and accurately controlling/monitoring inventory
Assists with inputting time clocks
Supply pick up/drop off
Assist with hiring/onboarding related task for new hires
Oversee maintenance of facility
Keep office/basement/attic organized and clean
Assist with technicians/therapists needs throughout the day
Support front desk staff when needed
Assist with deep cleaning projects to make sure the spa is tidy and neat
Assist Director in what is needed to keep the Spa running smoothly.

The heart of our business is our incredible staff! Professional and positive, each person is dedicated to giving 5-Star customer service. If you feel like this would be a good fit for you, please send your resume and a cover letter with a paragraph describing why you would be a great asset to our team

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

COVID-19 considerations:
All clients and employees are required to wear a mask and temperatures are taken upon entry.

Ability to commute/relocate:

• Portland, OR 97232: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: One location