District Manager

*** THIS ROLE WILL SUPPORT THE EAST NORTH CAROLINA MARKET ***

 Louisburg, NC * Wallace, NC * Durham, NC (2 locations) * Roanoke Rapids, NC

The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from and reports directly to the Regional Manager/Director

ESSENTIAL JOB FUNCTIONS

• Essential duties may include but are not limited to the following:
• Serves both the internal and external guest
• Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric
• Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby’s Franchising LLC to the field
• Develops store level managers through influence and governance
• Recruits future talent that fits the Zaxby’s Culture
• Focuses on building people so that they can in turn build the business
• Explains the “Why” when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method
• Works a minimum of 6 hours in each location, within their district, bi-weekly
• Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits
• Conducts store inspections to ensure that brand standards and procedures are being upheld at all times
• Ensures protection of the Brand through adherence to standards and policies
• Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations
• Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district
• All other duties necessary to ensure district operations function properly
• Work with varying departments to select, evaluate, and approve opportunities for growth in the District
• All other duties necessary to ensure regional operations function properly

TRAVEL REQUIREMENT

Up to 60% required

QUALIFICATIONS

• Proven business acumen
• Servant leader
• Demonstrated developer of people
• Self-motivated leader with the ability to solve complex problems
• Proven ability to manage multiple locations located in different geographical areas
• Proven ability to identify, recruit, and develop talent for leadership roles
• Strong planning and organizational skills
• Ability to create and implement management development plans
• Excellent interpersonal communication, presentation, and conflict resolution skills
• Basic math and accounting skills
• Strong analytical/decision making skills
• Demonstrates loyalty, integrity, dependability, empathy, and professionalism

EDUCATION AND EXPERIENCE GUIDELINES

• Education: Bachelor’s degree in related field; or equivalent combination of education and experience
• Experience: 7 years of multi-unit experience
• Other: Valid driver’s license, vehicle insurance, and reliable transportation; successful completion of background check, drug screen, and motor vehicle report

STANDARD HOURS

• Ability to work a minimum of 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays

REMOTE WORK ELIGIBILITY

• Ability to work 60% of the time in the regional store locations and 40% of the time at home