What are the responsibilities and job description for the Team Member/Crew Member position at Zaxby's Spring Hill?
Team Member- Zaxbys
To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.
To our team members, Zaxby's is a family.
So come on in! We're saving a seat for you.
Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.
Cooks are the quality behind the service! Cooks are responsible for providing quality menu items and ensuring a clean and efficient working environment in the kitchen.
Job Qualifications
The following requirements must be met in order to qualify for this position.
- Must be 16 years of age or older
- Ability to work a minimum of 9 hours per week
Capabilities Requirement
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual perception and judgement to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Responsibilities
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
Front of House
- Zaxby’s Front of House Development Plan
- Hands-on stations training
- Provide friendly, enthusiastic service for all guests
- Promptly greet guests as they enter and thank them as they leave
- Maintain awareness of current promotions
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxby’s brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into the point of sale system
- Accept payments, operate cash registers, and maintain receipts
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform management of maintenance needs
- Stock paper goods, condiments, serveware, and beverages
- Keep work areas clean and organized
- Accurately complete, package, and present guest orders
Back of House
- Clean food preparation areas, cooking surfaces, and utensils.
- Cook batches of food which are prepared to order
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously
- Maintain sanitation, health, and safety standards in work areas.
- Measure ingredients required for specific food items being prepared.
- Mix ingredients
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Read food order tickets or receive verbal instructions as to food required by guest, and prepare and cook food according to instructions.
- Wash, cut, and prepare foods designated for cooking.
- Clean, stock, and restock workstations and display cases.
Benefits
- FREE meals on the clock and 50% off meals off the clock
- Team member recognition program
- Team member referral bonus
- Flexible Hours
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Salary : $13 - $0