What are the responsibilities and job description for the Shift Manager position at Zaxby's?
Every great team is led by a great leader. You lead enthusiastically, with a focus on exceptional customer service and results. Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a problem solver, a skilled communicator and a fantastic motivator.
Responsibilities
- Leading by example and being a role model for the standards and behaviors consistent with Zaxby's BG Foods 621 core values and culture.
- Successfully and consistently communicating team wins, priorities, best practices and operational changes to deliver brilliant execution.
- Serving as a role model for high quality, hands-on, floor management - including an effective deployment of labor to maximize throughput.
- Delivering store sales and financial objectives by removing any barriers to success.
- Ensuring that food safety and security standards are met and adhered to consistently.
- Maintaining food service and production levels by leading strong BOH and FOH execution.
- Addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts.
- Contributing ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations.
Candidate Profile
- A passion for food and restaurant operations.
- A desire to make an impact on customers and team members.
- A can-do work ethic and the ability to take initiative on projects.
- Ability to lead, motivate, and build an efficient team in a fast pace environment.
- Strong leadership behaviors, approachability, and a reputation as role model.
- Personal characteristics reflective of BG Foods 621: self-motivated, positive attitude, service-oriented, flexible, fun-loving personality, and ethical with a high degree of integrity.
Benefits & Perks
- Competitive compensation
- Paid time off
- Recognition program
- High growth opportunities to advance
- Employee assistance program
