What are the responsibilities and job description for the Pension Control Clerk position at Zenith American?
Title: Pension Control Clerk Department: Pension
Position Type: Non-Exempt Hours per Week : 40
Position Summary:
Responsible for performing technical support functions for all pension Trust(s) in accordance with established deadlines.
General Duties:
- Complete initial set-up of retirement applications and inquiries, including preparing applications and file folders, handling credited service inquiries, processing acknowledgement letters, and obtaining additional information from retirees as needed.
- Audit existing files to determine if further benefits are payable and/or purges/prepares files for archives.
- Provide backup customer service for Pension Processors.
- Responsible for scanning, indexing and filing all paper documents and importing, indexing, routing and filing all electronic documents into the electronic document imaging database
- Contributes to team-oriented environment, including support of other team member's duties in a manner that further advances the goals and objectives of the department.
- Responsible for insuring file accuracy, image quality and completeness of imaged documents.
- Respond to miscellaneous correspondence in writing or via telephone.
- Handle annual signature verifications on all pension Trusts.
- Update computer data base with changes to bank information, beneficiary, and name/address for all Pension Trusts.
- Perform general clerical duties for such as filing, data entry, copying, etc.
- Perform other related duties and special projects as assigned.
Minimum Qualifications:
- High school diploma or general education degree (GED). One year of pension, benefits administration or insurance-related (property, casualty or life) experience. Specific experience working with policies and policy interpretation, ratings and rate changes, policy premiums, and customer service.
- Ability to work independently and to resolve routine problems with minimal supervision required.
- Ability to type 45 WPM.
- Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations.
- Ability to write reports, business correspondence, and procedures.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
- Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic Pension Control Clerk with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Internals to Apply:
If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior to external applicants.
