Check Processing Specialist

WHO WE ARE:

Building on its rich heritage, Zinnia is transforming the way life and annuity products are created, sold, and administered – from lead to origination to claims – through Zinnia Open Insurance. We’re addressing the new realities of the marketplace, and we understand what consumers want and deserve: a great experience from the moment they consider these products until their policies pay out.

Zinnia Open Insurance is advanced data-driven technology that accelerates innovation, enables unrivaled speed-to-market, deepens relationships with policyholders, and empowers better risk-based outcomes. Open transforms the end-to-end experience to make everything faster, more transparent, and more collaborative for consumers, carriers, and advisors. Zinnia is a new tech company, but we’re not new to insurance. We’re L&A experts and technology innovators building Open Insurance to power exceptional experiences that evolve ahead of the marketplace. We’re Zinnia. And we’re Open. Join us, and experience Life, More Open.

WHO YOU ARE:

As a Check Processing Specialist, you will provide high quality customer service, relative to the daily processing of all outgoing Corporate Checks, and related services, to the entire organization. You are aimed at assuring a high-quality product, within specified timeframes, while improving the effectiveness and efficiency of the services provided. The production process is composed primarily of the processing, reconciliation, and special handling of all outgoing Corporate Checks, occasionally totaling over millions of dollars.

WHAT YOU’LL DO:

• Reconcile all checks to the check numbers and reports which were printed from the previous night’s cycle, and to the inserter report and the non-USPS reports.
• Identify and process all high-dollar checks, requiring approval signature.
• Identify and process all special handling requests, requiring non-USPS documentation, and/or unique Inserts.
• Identify and process all employee benefits checks, including matching checks with vouchers.
• Identify and process all commission checks, including matching with the appropriate commission statement, verifying the dollar amounts, and recording all details.
• Provide quality training for, and a continually open line of communication with all team members.

WHAT YOU’LL NEED:

• High School diploma or equivalent
• One year of relevant experience within a service environment, preferred.
• Strong data entry skills.
• Capacity to quickly learn new Processing Systems.
• An eye for detail and quality.
• Ability to lift 50 pounds.
• Knowledge of Microsoft Office Products.
• Ability and willingness to work overtime, including weekends.
• Ability to act professionally under pressure, reason quickly, and work unsupervised.
• Good organizational skills.
• Interpersonal and teamwork skills.
• Excellent data entry skills and strong attention to electronic file details.
• Capability to utilize multiple processing systems collectively to achieve processing results.

WHAT’S IN IT FOR YOU?

Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.