IT PC Technician

ZOe Pediatrics is looking for an Network Tech to join our team in Columbus and all of our other offices in Barnesville/Thomaston. Under Supervision of the IT Director, the Network Administrator Assistant is responsible for maintaining and supporting new and existing hardware, software, and communication devices. The Network Tech helps with the monitoring and resolving end user issues or server hardware and software problems in a timely and accurate manner.

The Network Tech role is an essential function in our offices. The position will work rotating shifts as needed between hours of 7:30am-09:00pm Monday- Sunday. This is a Full Time position, and benefits are eligible for medical insurance, PTO, and paid holidays, after 90 days of employment.

Education/Experience

Required:

• Must have valid Driver’s License
• Background Check
• A , Network , Security Certifications (maybe substituted with 4 years of hands-on experience)
• Excellent customer service and communication skills required

Preferred:

• 2-years of experience in an IT role and troubleshooting
• Bachelor’s Degree in Computer Science, IT , or corresponding field
• MSSQL, Server 2012 and/or 2016 knowledge
• Clear understanding of GPO
• CCNA Certification

Job Requirements

• Adhere to company policies and procedures and all Federal, State, and local medical service requirements, including HIPPA Privacy & Security
• Ability to rotate to multiple office locations as needed
• Demonstrate a positive attitude with staff and clients
• Demonstrate flexible and efficient time management · Meet goals and objectives set forth in the key responsibilities
• Great interpersonal skills
• Ability to support our IT System on weekends and evenings on a rotational basis
• Ability to follow up and communicate verbal and written
• Capable of adapting as business needs required
• Ability to take instructions, comprehend and follow through effectively
• Ability to accept feedback on work performance
• Adheres to company and clinical dress code
• Ability to multi task and work in a fast paced environment
• Ability to travel

Key Responsibilities:

• Check server resource issues; prioritize and respond to user device malfunctions
• Ability to familiarize with our phone system operations and functionality
• Serves as cornerstone for escalating server issues; provide timely response to provider & staff
• Perform file system configuration and management; define and perform server backups and recovery procedures
• Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches
• Monitor and test system performance and provide performance statistics and reports
• Communicate challenges that may arise and/or trouble-shooting that may be needed regarding the duties of this role.
• Ability to concentrate in a variety of environments with multiple distractions
• Resolves IT issues and tickets in a timely manner
• Organizes and ordering of supplies and cleaning of workspace
• Manages server infrastructure for all current and future ZOe locations
• Manages the network of computers and software needs of each workstation
• Participates in ZOe community events and assist with planning details as needed
• Establish and implement procedures, and technologies, including firewalls, to ensure server security
• Ability and willingness to accept any additional duties and responsibilities as needed
• Demonstrates professionalism and follow ZOe Policies and Procedures, IT processes, and Code of Conduct
• Demonstrate initiative, efficient time management, capable of handling changes, and a sense of urgency
• Monitor fax server, eCW software implementation, and day to day IT functions
• Demonstrates working well independently good organizational skills, time management, and self-starter.
• Adheres to company policies and clinical dress code.
• Manage IT structure, assists IT director in implementing updates
• Follows organizational policies and procedures.

*Key responsibilities are examples, not all duties may be listed and subject to change based on business needs.

Physical Requirements

• Frequent bending and stooping required
• Requires occasional lifting up to 50 lbs. of boxes of paper, supplies
• Requires the frequent handling of materials
• Occasional weight-bearing may exceed 50 lbs.

ZOe Pediatrics is an equal opportunity employer and drug free workplace.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• On call
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Network administration: 1 year (Preferred)

Work Location: In person

Salary : $20 - $24