Associate collection

Role Description

This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the Zoetis US customer portfolio.

Responsibilities

Support Collections Manager on day-to-day activities and deliverables of the US Collections Portfolio, which includes Veterinarians, Distributors, and other entities buying Zoetis product or purchasing a Zoetis service.

Responsible for Collections of the United States customer delinquent accounts receivable including but not limited to :

Work to maintain good customer-Zoetis relationship while accomplishing goal of collecting past due receivable.

• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely open queries
• Proactively identify issue and risk accounts and support timely resolution, including effectively escalating accounts to the Collections Manager who may require collection from an external agency.
• Coordinate and support the preparation of periodic and ad hoc reports
• Liaise with the Customer Service, Sales, and other Teams on customer issues relating to order holds due to delinquency concerns
• Assist Collections Manager and other Billing Accounts Global Process Owners (GPO) to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with Sarbanes Oxley (SOX), internal controls, accounting policies and procedures

Qualifications

Experience :

• High School Diploma or equivalent
• 1 years Accounts Receivable Collections experience
• Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle,
• SAP, Polaris)
• Strong written and oral communication skills

Preferred Experience (in addition to experience listed above) :

• Undergraduate degree in Finance I Accounting / Business Management
• SAP or other similar ERP-order to cash system
• Experience working in animal health I pharmaceutical industry and / or business to business collection

Working Hours : 10 : 00am-6 : 30 pm shift

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property.

Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

This includes any Agency that is an approved / engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification.

Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability.

Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.

All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers.

Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.

S. solely via the following : (1) our company website at www.Zoetis.com / careers site, or (2) via email to / from addresses using only the Zoetis domain of "@zoetis.

com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and / or utilizing email addresses with any other domain should be disregarded.

In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Last updated : 2024-06-27