What are the responsibilities and job description for the SAP-S/4 HANA Customer Service position at Zonteq?
Job Description
JOB DESCRIPTION:-
S4 HANA Consultant for Customer Service (CS) module responsible for analyzing customers business requirements and tailoring the use of the system to meet those objectives.
- Identifies and understands end users technical SAP requirements.
- Builds and maintains strong end user relationships as single-point-of-contact for all SAP CS-related matters.
- Multiple End-end Implementation experience in S/4 HANA Customer Service.
- Should have integration experience between SAP CS and third-party customer service systems eg. Sales Force/Service Max etc. and between CS and other SAP functional modules eg. SD, FI/CO etc.
- SAP ECC/S4 HANA Customer Service Configuration and testing experience (8 years of experience).
Nice to have skills:
- Requirement gathering, SAP Configuration, specifying interfaces, and data migration.
- Customer and Business Partner management
- Service Contract and Quotation processing
- Experience in integration with other SAP modules and third party system to generate Reporting requirements
- Perform system demonstrations designed to showcase the existing standard SAP S/4HANA functionality and secure buy-in from customers, while identifying any gaps, and/or requirements.
- Translate local business requirements into related configuration requirements and perform system set-ups in S/4 HANA to meet customer requirements.
- Third party Integration (Sales Force-ServiceMax) with SAP Service orders
- Identify interfaces required to integrate S4 HANA Customer Service
Salary : $60 - $80
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