What are the responsibilities and job description for the Bicycle Mechanic (ebikes) position at Zoomo?
At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.
Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.
Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.
THE ROLE
At Zoomo we seek people who are fun, energetic, customer-friendly, and hard working. We’re looking for a customer-obsessed problem solver. The e-bike mechanic is exceptionally important; you’re the backbone of Zoomo and the key to our success where you will play an essential part in ensuring our customers have a great experience!
Responsibilities
- Assembly and inspection of new bikes before adding them to the fleet management system.
- Repair and servicing of bikes to the highest of standards as expected by Zoomo.
- Diagnose required services, fault find and service Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition.
- Perform inspections on available fleet and returns to ensure no cosmetic damage, all electronics components and other essential components are fully functioning.
- Ensure that the workshop is kept tidy and in tip-top shape.
- Promote our values when interacting with Zoomo riders and suppliers.