What are the responsibilities and job description for the Field Technician position at Ztek Consulting Inc.?
Summary Description:
Field Service Technician (Customer Engineer Level 1) associates provide installation, maintenance, and repairs on equipment within an assigned territory or region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and/or in compliance with agreed-upon service level agreements. You will perform work on products and services of low complexity, specifically financial and ATM products and services.
Key Areas of Responsibility
Provide installation, maintenance and repairs on Financial/ATM (first-line maintenance) equipment and other electromechanical equipment at various locations within an assigned territory or region
Provide continuity of customer operations and high levels of customer satisfaction
Basic Qualifications:
•To be considered for this position, you must have ONE of the following:
•High school diploma or, GED and at least some knowledge of PC repair experience in a customer field environment.
2-year degree in electronics or computer technology
Previous Military experience
Mandatory Qualifications:
•Must be a local candidate.
•Must be authorized to work in the U.S.
•Must have a valid driver's license.
•Must pass comprehensive background check including credit check, criminal, driving record, and drug screen.
•Must have the ability to carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) and prolonged travel as needed
•Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.
Preferred Qualifications:
- A certification
•2 year degree in electronics or computer technology
- High school diploma or GED and at least 6 months of hands-on POS/ATM repair experience in a customer field environment
- High school diploma or GED and at least 6 months of PC repair experience in a customer field environment.
Job Type: Contract
Pay: $17.00 - $20.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20
