What are the responsibilities and job description for the IT Technician position at Ztek Consulting Inc.?
Job Title: Field Service Technician
Location: In and Around Southern, MN
Job Type: Contract
Payrate: $19/HR plus 65 cents per mile
Summary Description:
Field Service Technician (level 1) associates provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements. You will perform work on products and services of low complexity, specifically financial/ATM products and services.
Key Areas of Responsibility
- Provide installation, maintenance and repairs on Financial/ATM (first-line maintenance) equipment and other electromechanical equipment at various locations within an assigned territory/region.
- Provide continuity of customer operations and high levels of customer satisfaction
Basic Qualifications:
- To be considered for this position, you must have ONE of the following:
- High school diploma or GED and at least some knowledge of PC repair experience in a customer field environment.
- 2-year degree in electronics or computer technology
- Previous Military experience
Mandatory Qualifications:
- Must be a local candidate.
- Must be authorized to work in the U.S.
- Must have a valid driver's license.
- Must pass comprehensive background check including credit check, criminal, driving record, and drug screen.
- Must have the ability to carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) and prolonged travel as needed
- Must have a laptop or tablet for training purposes
- Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.
Preferred Qualifications:
- A certification
Job Type: Contract
Pay: $18.00 - $19.00 per hour
Benefits:
- Employee discount
- Life insurance
- Referral program
Experience level:
- 1 year
- Under 1 year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends only
Experience:
- Help desk: 1 year (Preferred)
- Computer hardware: 1 year (Preferred)
- Software troubleshooting: 1 year (Preferred)
License/Certification:
- CompTIA A (Preferred)
Work Location: On the road
Salary : $18 - $19
