Bartender

Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking. Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens: the main kitchen, the sushi counter and the robata grill.

Zuma, located at Four Seasons Hotel One Dalton Street, Boston is the 12th and the latest addition to the international collection. Nestled in the heart of Boston, in the Back Bay neighborhood, it inspires informal dining with Japanese izakaya concept. 

JOB SUMMARY:

Bartender creates unforgettable dining experiences for our guests by crafting exceptional cocktails, providing attentive service, and fostering a welcoming atmosphere at our bar. With your expertise in mixology and dedication to customer satisfaction, you will contribute to the success of Zuma as a premier dining destination.

Zuma offers a comprehensive benefits package that reflects our commitment to taking great care of our team members. Here’s a summary of the fantastic benefits you can expect as part of the Zuma family:

• Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
• Paid Time Off: Start with 10 days of PTO per year to relax and recharge.
• Career Growth: Take advantage of opportunities to grow your career with Zuma at our locations globally, including in the US, Europe, the Middle East, and Asia.  
• Global Experience: Work alongside a team with extensive global hospitality and culinary experience, offering you invaluable learning and growth opportunities.
• Family Meals: Enjoy complimentary daily family meals at our restaurant.
• Dining Discounts: Receive a 50% discount on dining at Zuma, so you can savor our culinary delights even off the clock.
• Referral Bonus Program: Earn bonuses for referring talented friends and colleagues to join our team.

ESSENTIAL JOB FUNCTIONS:

• Prepare and serve a wide variety of cocktails, spirits, wines, and other beverages to guests, ensuring accuracy, consistency, and quality in every drink
• Engage with guests in a friendly and professional manner, taking drink orders, making recommendations, and providing information about the menu offerings
• Create innovative and visually appealing cocktails using fresh ingredients, house-made syrups, and premium spirits, following Zuma's recipes and standards
• Maintain a clean and organized bar area, including bar tools, glassware, and garnishes, in compliance with health and safety regulations and company standards
• Monitor inventory levels of beverages, ingredients, and supplies, and communicate any shortages or replenishment needs to the bar manager or supervisor
• Follow alcohol service guidelines, verifying the age of guests, monitoring alcohol consumption, and refusing service to intoxicated individuals when necessary
• Process guest payments accurately, handling cash and credit card transactions securely and following established procedures
• Maintain a clean and organized work area, including dining tables, service stations, and side stations, in accordance with health and safety standards
• Assist in opening and closing duties, including setup and breakdown of the bar area, restocking supplies, and completing side work tasks as assigned
• Follow Zuma's service standards and protocols, including uniform guidelines, grooming standards, and service etiquette
• Attend pre-shift meetings and training sessions to stay informed about menu changes, specials, and promotions, and to enhance product knowledge and service skills
• Operate ethically to protect the image of the company
• Performs other duties and responsibilities as required or requested

JOB KNOWLEDGE, EXPERIENCE AND SKILLS:

• Previous experience as a Bartender in a high volume, high-end restaurant, hotel, bar, or hospitality establishment preferred
• Strong knowledge of classic and contemporary cocktails, spirits, and mixology techniques
• Excellent communication and interpersonal skills, with the ability to engage with guests in a friendly and professional manner
• Attention to detail and ability to multitask in a fast-paced environment, while maintaining a high level of accuracy and efficiency
• Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment
• Ability to work flexible hours, including evenings, weekends, and holidays, as required

PHYSICAL REQUIREMENTS:

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment

Zuma is an equal opportunity employer.