Online Customer Service Specialist Salary in China
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How much does an Online Customer Service Specialist make in China? The average Online Customer Service Specialist salary in China is ¥66,310 as of April 16, 2021, but the range typically falls between ¥30,907 and ¥132,354. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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What does an Online Customer Service Specialist do?
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To help you with the task of creating a full-blown customer service department, we’ve prepared a guide on the most important aspects of customer support.
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International Customer Service Association – The International Customer Service Association is a great organization for customer care specialists who want to improve their professional skills.
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Facilitated quality customer service integral to generating repeat and referral business, by providing prompt response in addressing their needs and resolving any issues.
02/24/2021
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About China
China's landscape is vast and diverse, ranging from the Gobi and Taklamakan Deserts in the arid north to the subtropical forests in the wetter south. The Himalaya, Karakoram, Pamir and Tian Shan mountain ranges separate China from much of South and Central Asia. The Yangtze and Yellow Rivers, the third- and sixth-longest in the world, respectively, run from the Tibetan Plateau to the densely populated eastern seaboard. China's coastline along the Pacific Ocean is 14,500 kilometers (9,000 mi) long and is bounded by the Bohai, Yellow, East China and South China seas. China connects through the K...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Online Customer Service Specialist Pay Difference by Cities
| City, Country | Compared to national average |
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| City, Country Shanghai, CN |
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| City, Country Beijing, CN |
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| City, Country Suzhou, CN |
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| City, Country Guangzhou, CN |
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Employees with Online Customer Service Specialist in their job title in Beijing, CN earn an average of 18.8% more than the national average.
Similar Jobs to Online Customer Service Specialist in China
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| Job Title | Salary Range in CNY |
|---|---|
| Job Title Customer Service Director |
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| Job Title Customer Service Manager |
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| Job Title Customer Service Representative I |
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| Job Title Customer Service Specialist - E-commerce |
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| Job Title Customer Service Supervisor |
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Understand the base salary paid range for an Online Customer Service Specialist in China
Average Base Salary
Core compensation
30907
132354
The chart shows the base salary for Online Customer Service Specialist ranges from ¥30,907 to ¥132,354 with the average base salary of ¥66,310. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Online Customer Service Specialist may get paid difference by industry, location, and factors.
Online Customer Service Specialist Frequently Asked Questions in China
What is the salary range for an Online Customer Service Specialist in China? What is the average hourly rate?
The average salary for an Online Customer Service Specialist in China is ¥66,310 per year. The salary range for an Online Customer Service Specialist is between ¥30,907 and ¥132,354. While we are seeing hourly wages as high as ¥64 and as low as ¥15, the majority of Online Customer Service Specialists are currently paid an average of ¥32 in China. The average salary pay range for an Online Customer Service Specialist can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for an Online Customer Service Specialist in China can differ based on any or all of these varying factors.
April 16, 2021
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Why should you negotiate salary for an Online Customer Service Specialist role? What are effective negotiation strategies?
Most hiring managers in China expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Online Customer Service Specialist position that you can in China. This starting salary of the Online Customer Service Specialist position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Online Customer Service Specialist position in China, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs.
April 16, 2021
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How do you evaluate the advantages, opportunities, and salary for an Online Customer Service Specialist role located in large metropolitan city or in a small town?
Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of an Online Customer Service Specialist in the China can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. an Online Customer Service Specialist job in a large city of the China may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the China also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Online Customer Service Specialist job is right for you.
April 16, 2021
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Last Update: April 16, 2021