Help Desk Technician Salary at A3 Solutions Inc BETA

Our client, a well known apparel retail company, is looking for someone to join their team as a Deployment Support Analyst. This role is 100% remote. *This is a 5 month W2 contract with possibility to extend* In this role, you will provide a high level of support to the clients internal stores employees and guide store managers & vendors through the installation process. What You Will Be Doing Troubleshoot and resolve technical or procedural issues reported by customers, using available tools and processes Validate successful completion of the project Ability to communicate clearly and effectively while delivering excellent customer service with easy-to-understand next steps Required Skills & Experience 2+ Years of Service Desk, Deployment or Technical Support, or Call Center experience (preferred) Demonstrated ability to exercise professional judgment and to take initiative Proficient within the Microsoft suite of tools including Word, Excel, and Outlook Strong verbal and written comm

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business. Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization. The role is critical to support core business functions and services. Continuo

We are looking for a Call Center Specialist to join our team in Stanford, CA. Job Responsibilities: Provide directory assistance, connect callers to appropriate departments, faculty, staff, physicians, patients, or students, and facilitate conference calls. Quote long-distance calling rates, clarify dialing capabilities, and provide general assistance with telephone and paging systems. Page medical staff and doctors for incoming calls and announce pages within the Medical Center. Provide critical support during off-hours using on-call rosters and other reference materials. Dispatch emergency medical teams in response to medical alerts, including situations like cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies. Offer off-hours support and coverage for various entities. Use call center and collaboration tools to ensure quick, effective resolutions for initial calls. Perform various administrative duties, such as maintaining directories, creating in

Call Center Supervisor Health and Benefits Qualifications Experience in a collectively bargained environment. Knowledge, Skills And Abilities Requirements Associates Degree Excellent written and verbal communication skills necessary to develop and maintain effective and appropriate working relationships with direct reports, co-workers, and external vendors. Ability to handle confidential information with discretion and tact. Ability to prioritize and work independently on projects with minimal supervision. Ability to detect errors, determine causes, and make corrections as appropriate. Ability to successfully resolve issues in a timely manner. Proficiency in the use of (or ability to learn) personal computer software or systems applicable Offer Full benefits package (medical: Kaiser or Blue Shield, dental, vision, life insurance, death benefit, member assistance program) with no premiums for employee and low premiums for dependents 401(k) match and individual consulting with pension co

Job Description Job Description Job Summary The Loan Counselor (Collections Specialist) [Hybrid] is responsible for maintaining a delinquent loan collection program within established guidelines and procedures to minimize the delinquency status of the mortgage loan portfolio. Assist other loan counselors, as required, in the negotiation and collection of delinquent accounts. Essential Duties and Responsibilities Monitors all standard collection procedures according to Planet Home Lending's policy to minimize loan delinquencies. Assist mortgagors in bringing their loan current by contact through inbound/outbound calls, and established skip trace methods. Set payment arrangements for total amount due, or establish a repayment plan pursuant to Agency/Investor Guidelines as well as Planet Home Lending policy. Document and maintain on-line collection history detailing events to bring the loan current. These events should include but are not limited to the reason for default, updated financi

Role : IT Support Engineer Location : Bay Area, CA. ( On- Site) Essential Duties and Responsibilities: Provides technical support to end users by answering questions, troubleshooting problems, and maintaining workstation software stack and performance. Help desk support frequently asked questions/tasks details writing and maintaining documentation. Generates help desk tickets and document all support request issues and resolutions, monitors open tickets, provides update status to users. Creates/maintains computer software inventory and assists with the database for the computer refresh schedule. Maintains central file for licenses for software, computer hardware and related peripherals Troubleshoots and installs computer hardware and software programs. Build new systems and ship to onboarding users Default OS image configuration for new System Enrollments Follow up ad collect old/terminated user equipment, erase, cleanup , rebuild and repurpose User onboarding and offboarding managemen

Role : IT Support Engineer Location : Bay Area, CA. ( On- Site) Essential Duties and Responsibilities: Provides technical support to end users by answering questions, troubleshooting problems, and maintaining workstation software stack and performance. Help desk support frequently asked questions/tasks details writing and maintaining documentation. Generates help desk tickets and document all support request issues and resolutions, monitors open tickets, provides update status to users. Creates/maintains computer software inventory and assists with the database for the computer refresh schedule. Maintains central file for licenses for software, computer hardware and related peripherals Troubleshoots and installs computer hardware and software programs. Build new systems and ship to onboarding users Default OS image configuration for new System Enrollments Follow up ad collect old/terminated user equipment, erase, cleanup , rebuild and repurpose User onboarding and offboarding managemen

Job Description Job Description ***Quick Start*** Well established Credit Union in the Livermore area is seeking to hire 3 Customer Service Representatives to join their team. On Site Position - Temp to Possible Hire. Bilingual in English and Spanish preferred. Start date: January 6th. Position Summary: In this dynamic and challenging role, you will receive a high volume of incoming phone calls from prospective customers with a focus on answering questions regarding establishing a Credit Union Account. Position Duties and Responsibilities To succeed in this position, you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager: Accept a large volume of inbound member phone calls on a daily basis. Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude. Educate and cross-sell members on the credit union’s product and service offerings that can help them meet a