Call Center Representative Salary at Aa Communications BETA

How much does an Aa Communications Call Center Representative make?

As of December 2024, the average annual salary for a Call Center Representative at Aa Communications is $37,593, which translates to approximately $18 per hour. Salaries for Call Center Representative at Aa Communications typically range from $33,819 to $41,307, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

AA Communications Overview

Website:
aa-communications.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Telecom

AA Communications distributes low cost refurbished cellular phones directly to consumers for emergency 911 calling and emergency pool phones. Creative Innovations determined that there was a market interest to non cellular phone users when they were made aware of the emergency cellular phone features without a monthly fee. AA Communications research determined that the Internet was the most economical way to inform customers and market these affordable refurbished products. Since Dec. 1, 1997, the Federal Communications Commission has mandated that all wireless carriers must connect all 911 calls from any cellular phone, whether or not it has a service contract. The order came in reaction to a number of tragedies in which cellular- phone users could not connect to 911 during an emergency because carriers did not provide universal service. AA Communications got into the business of selling 911-only cellular phones in July 1997, after our founders did their homework - literally. We created a business plan based on a University of Phoenix MBA research project on the feasibility of a business that would sell refurbished cellular phones for 911-only calling. The research showed that there was strong customer demand for a cellular phone that could make 911 calls without a monthly service fee, if the price were affordable. Matthew Adams works for AA Communications in Noblesville, Indiana. Matt Adams buys phones in large quantities from many sources, including overseas vendors in such places as Australia, where the country's wireless service is being converted and used cellular phones are plentiful. The number of phones we have sold in the past 19 months is in the thousands. The order mandating 911 service from any cellular phone has opened the door to a new safety option for everyone, and a new business opportunity for a few savvy companies who have figured out how to market cellular phones to people who only want 911 service. Local independent cellular-phone stores usually do not sell used phones for 911 use ...

See similar companies related to Aa Communications

What Skills Does a person Need at Aa Communications?

At Aa Communications, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

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Check more jobs information at Aa Communications

Job Title Average Aa Communications Salary Hourly Rate
2 Manager $87,735 $42
3 Managing Director $661,861 $318
4 Sales Manager $104,052 $50

Hourly Pay at Aa Communications

The average hourly pay at Aa Communications for a Call Center Representative is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Aa Communications positions. The pay range and total remuneration for the job title are shown in the table below. Aa Communications may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $37,593 look to you?

FAQ about Salary and Jobs at Aa Communications

1. How much does Aa Communications pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Aa Communications?
According to the data, the highest approximate salary is about $41,307 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Aa Communications?
According to the data, the lowest estimated salary is about $33,819 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.