Manager, Call Center Team Salary at American Automobile Association (Aaa) BETA

How much does an American Automobile Association (Aaa) Manager, Call Center Team make?

As of April 2025, the average annual salary for a Manager, Call Center Team at American Automobile Association (Aaa) is $116,887, which translates to approximately $56 per hour. Salaries for Manager, Call Center Team at American Automobile Association (Aaa) typically range from $102,777 to $132,964, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

American Automobile Association (AAA) Overview

Website:
aaa.com
Size:
15,000 - 50,000 Employees
Revenue:
$5B - $10B
Industry:
Edu., Gov't. & Nonprofit

Founded in 1902, American Automobile Association AAA provides members with travel, insurance, financial, and automotive-related services. This company is headquartered in Lake Mary, Florida.

See similar companies related to American Automobile Association (Aaa)

What Skills Does a person Need at American Automobile Association (Aaa)?

At American Automobile Association (Aaa), specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Engagement: Customer engagement is a business communication connection between an external stakeholder (consumer) and an organization (company or brand) through various channels of correspondence. This connection can be a reaction, interaction, effect or overall customer experience, which takes place online and offline. The term can also be used to define customer-to-customer correspondence regarding a communication, product, service or brand. However, the latter dissemination originates from a business-to-consumer interaction resonated at a subconscious level. Online customer engagement is qualitatively different from offline engagement as the nature of the customer’s interactions with a brand, company and other customers differ on the internet. Discussion forums or blogs, for example, are spaces where people can communicate and socialise in ways that cannot be replicated by any offline interactive medium. Online customer engagement is a social phenomenon that became mainstream with the wide adoption of the internet in the late 1990s, which has expanded the technical developments in broadband speed, connectivity and social media. These factors enable customer behaviour to regularly engage in online communities revolving, directly or indirectly, around product categories and other consumption topics. This process leads to a customer’s positive engagement with the company or offering, as well as the behaviours associated with different degrees of customer engagement.
  2. Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
  3. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

Related Jobs

Johnson Controls
Cinisello Balsamo , MI

What you will do For our Johnson Controls Hitachi Air Conditioning JV based in Milan we are currently looking for a Project Engineer in HVAC Direct Expansion. As a Project Engineer, you will be responsible to support the Italy Sales Organization made by Sales Consultant, Sales Agents and the Area Sales Managers by preparing offers/proposal mainly related to project sales, for any kind of buildings and installation as well as for the overall promotion of Hitachi products and solutions. How you will do it Understand the object and the limits of opportunity of the assigned Orders by carefully analyzing the tender specifications, the technical specifications, the reference drawings and any other document that is part of the Orders themselves and necessary for the purpose Using the Company SW, perform the calculations, schemes and offers Manage proposals together with Area Sales Managers and Sales Agents ensuring that customer needs are satisfied and that the proposals are in line with mark


Sponsored
4/27/2025 12:00:00 AM
Pegatron México
Ciudad Juárez , Chihuahua

Pegatron is a top manufacturing company that mainly develops computing, communications and consumer electronics for branded vendors. We also develops, designs and manufactures computer peripherals and components BASIC DUTIES: Quality issue handling for Mechanical/ Electronic parts Establishing the development direction and formulating the QA process Responsible for the formulation of the department's rules and regulations, job responsibilities, etc. Lead the implementation of the department's KPIs assessment Responsible for the daily affairs management of the department, handling of abnormal incidents, cost control and other related work Work with team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements. Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements. Support activities to maintain Quality and Environmental S


Sponsored
4/27/2025 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

What you will do The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance. How will you do it? -Coordinate collections calls and emails for accounts that are past due -Analyze risk comparing credit limit to open balance -Minimize exposure for high-risk customers -Identify disputes on accounts and turn over to resolver -Finish daily Collections tasks on Collections ERP. -Send out welcome information for new accounts -Fill out credit inquiries for customers -Inactivate dormant accounts -Prepare accounts for litigation team -Prepare aging’s, send and reprint invoices -Contact customers for remittance information for cash application purposes -Prepare Weekly reports of AR accounts and Internal scalation with your team. -Other duties as assigned What do we need? -Advanced Portuguese (Mandatory) -Intermediate English level (Plus) -Developed


Sponsored
4/26/2025 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

What will you do The Business Intelligence Analyst, Growth Enablement & Transformation will be part of the Growth Enablement team reporting to the Sr. Transformation Manager. This role will impact and be directly responsible for achieving business value and outcomes through the execution milestones across the support teams. The Business Intelligence Analyst, Growth Enablement & Transformation will be primarily responsible for enhancing, supporting and maintaining out Transformation PowerBI set of dashboards that connect to the Wave platform. This role is essential for transforming data into actionable insights, enabling our teams to make informed business decisions. The role also requires capability to address reporting, analyzing, risk and issue management, monitoring and communication across Workstream teams and stakeholders. This position will serve as a point of contact for Wave inquiries (Program Management Tool) and assist with PBI inquiries. This is a hybrid role that will be lo


Sponsored
4/25/2025 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

What will you do The Business Analyst, Growth Enablement & Transformation will be part of the Growth Enablement team reporting to the Sr. Transformation Manager. This role will impact and be directly responsible for achieving business value and outcomes through the execution milestones across the support teams. Business Analyst, Growth Enablement & Transformation will be responsible for reporting, analyzing, risk and issue management, monitoring and communication across Workstream teams and stakeholders. This position will serve as point of contact for Wave inquiries (Program Management Tool) and assist with PBI inquiries. How will you do it Responsible for overall coordination, status reporting and stability of project-oriented work efforts across Wave Champions. Analyze financial data and performance; Prepare reports and exhibits for Growth Enablement EC/ WSL level meetings, projections, draw actionable insights based on analysis. Train and assist in Program Management tools (WAVE, P


Sponsored
4/25/2025 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

Cost Accouting We are hiring a Cost Accounting with FP&A skills in our business center. This individual will be the Partner for the Business Unit Finance based in Monterrey and will be the primary owner of the costing and FP&A activities assigned to him/her. As such they will be responsible for the proper closing and statement of the accounts and be the first point of contact for any queries and audits. This role will also be responsible for compliance and ensuring a robust internal control environment in his/her assigned region. In addition this person will act as intermediary between the Finance Department and other shared services and the Business ensuring close cooperation and fast issue resolution How will you do it? Ensures calculation and review on a monthly/weekly basis of relevant Interco Balance across various global operations Identify root causes of out of ICO balances and put a robust process in place Strong knowledge on BOM ( Bill of Material ) Rates calculation ( Labor/O


Sponsored
4/24/2025 12:00:00 AM

Check more jobs information at American Automobile Association (Aaa)

Job Title Average American Automobile Association (Aaa) Salary Hourly Rate
2 Virtualization Architect $65,105 $31
3 Visa Specialist $88,271 $42
4 Visual Designer $71,656 $34
5 Waiter $22,420 $11
6 Waitress $22,420 $11
7 Webmaster & Graphic Designer $62,148 $30
8 Welder $57,137 $27
9 Yoga Teacher $57,758 $28
10 Account Manager, Insurance $167,671 $81
11 Accountant Treasury $74,777 $36
12 Accountant, Entry $64,351 $31
13 Accounting $51,330 $25

Hourly Pay at American Automobile Association (Aaa)

The average hourly pay at American Automobile Association (Aaa) for a Manager, Call Center Team is $56 per hour. The location, department, and job description all have an impact on the typical compensation for American Automobile Association (Aaa) positions. The pay range and total remuneration for the job title are shown in the table below. American Automobile Association (Aaa) may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $116,887 look to you?

FAQ about Salary and Jobs at American Automobile Association (Aaa)

1. How much does American Automobile Association (Aaa) pay per hour?
The average hourly pay is $56. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at American Automobile Association (Aaa)?
According to the data, the highest approximate salary is about $132,964 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at American Automobile Association (Aaa)?
According to the data, the lowest estimated salary is about $102,777 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.