American Automobile Association (Aaa) Salary for Technical Support Analyst BETA

What is the average salary for a Technical Support Analyst at American Automobile Association (Aaa) in the United States?
Based on our data, it appears that the optimal compensation range for a Technical Support Analyst at American Automobile Association (Aaa) is between $62,241 and $77,407, with an average salary of $70,592. Salaries can vary widely depending on the region, the department and many other important factors such as the employee’s level of education, certifications and additional skills.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

American Automobile Association (AAA) Overview

Website:
aaa.com
Size:
15,000 - 50,000 Employees
Revenue:
$5B - $10B
Industry:
Edu., Gov't. & Nonprofit

Founded in 1902, American Automobile Association AAA provides members with travel, insurance, financial, and automotive-related services. This company is headquartered in Lake Mary, Florida.

See similar companies related to American Automobile Association (Aaa)

What Skills Does a person Need at American Automobile Association (Aaa)?

At American Automobile Association (Aaa), specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

Related Jobs

Johnson Controls
Apodaca , NLE

¿Qué vas a hacer? Responsable de coordinar las actividades generales de Recursos Humanos compensaciones beneficios, Laboral (negociaciones con sindicato) , servicios al personal y el día a día de la operacion así como dar soporte a los procesos de reclutamiento y adquisición de talento. Participar en los procesos de incorporación de empleados y ayudar a organizar las iniciativas de formación y desarrollo. Ofrecer apoyo a los empleados en varios temas relacionados con Recursos Humanos, y solucionar cualquier problema laboral que pueda surgir Promover programas de Recursos Humanos para crear y mantener un lugar de trabajo eficiente y libre de conflictos. Ayudar en el desarrollo e implementación de políticas de Recursos Humanos. ¿Como lo vas hacer? Administrar beneficios de empleados y elaborar políticas de Recursos Humanos. Utilizar sistemas de información de Recursos Humanos para asegurarse de que todos los registros de empleados estén al día y sean confidenciales. Actuar como principal


Sponsored
11/3/2024 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

Digital Solutions Pre-Sales Leader LATAM What you will do As a Digital Solutions Pre-Sales Leader LATAM you will: Be an integral part of the EMEALA Presales Digital Technical Solution Architecture team, focused on establishing JCI as a leader of Digital Smart Building Solutions. Form part of the LATAM Digital Solutions team, providing technical knowledge and expertise to help win Digital business in the Building Solutions area. Assist sales team in professionally and effectively presenting proposed solutions and designs to customers, prospects, and partners in varied business settings. You will lead discussions, consulting with company practice directors in validating proposed solutions You will help develop and grow the company’s technical knowledge base. Provide education and consulting to clients on the benefits and business value of a holistic smart building approach Provide analysis of system integrations to maximize system-to-system interactions and communications. Manage relatio


Sponsored
11/2/2024 12:00:00 AM
Thriveworks

Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in Arkansas. Thriveworks is a clinician-founded national private practice group with locations in 48 states. Our mission is to help people live happy, successful lives, and we believe that client accessibility, integrity, and quality care are what is most important. We put a lot of emphasis on the thought that—in order for our clinical team to be accessible to clients—we must fully support our clinicians by allowing them to do what they are trained to do. We operate under the idea that we are most successful by focusing on one job and being great at that job. Qualifications: All eligible candidates must have one of the following independent licenses in Arkansas: LCSW or LMFT or LPC Licensed Clinical Psychologists (PhD or PsyD) Clinicians need to be licensed and living in the state in which they will be practicing Compensation: Up to $156,200 depending on licensure, sessions, and bonus opportunities What


Sponsored
11/2/2024 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

Digital Solutions Pre-Sales Leader LATAM What you will do As a Digital Solutions Pre-Sales Leader LATAM you will: Be an integral part of the EMEALA Presales Digital Technical Solution Architecture team, focused on establishing JCI as a leader of Digital Smart Building Solutions. Form part of the LATAM Digital Solutions team, providing technical knowledge and expertise to help win Digital business in the Building Solutions area. Assist sales team in professionally and effectively presenting proposed solutions and designs to customers, prospects, and partners in varied business settings. You will lead discussions, consulting with company practice directors in validating proposed solutions You will help develop and grow the company’s technical knowledge base. Provide education and consulting to clients on the benefits and business value of a holistic smart building approach Provide analysis of system integrations to maximize system-to-system interactions and communications. Manage relatio


Sponsored
11/2/2024 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter. What you will do? Join us in the Procurement Execution Center (PEC) as a Data Engineer as part of a is a diverse team of data and procurement individuals. In this role, you will be responsible for deploying supporting


Sponsored
11/2/2024 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

What you will do: You will act as the Knowledge Management and Quality Specialist for the newly established Customer Service Center of Excellence for the Global Products area. In this role, you will work closely with the Executive CoE Director, PBU Managers, CoE Support Managers, PBU Team Leads and CSRs setting up learning programs for new and current CoE members and run Quality Assurance processes to ensure the highest service quality is delivered to main stakeholders. You will be responsible for designing, deploying and maintaining curriculum that is aligned to the specific needs of CoE members while ensuring the highest quality standards are followed by CSRs. How you will do it: Learning & Development Conduct multiple comprehensive needs assessments for the PBU Customer Service Teams. Design skill assessments and competency models based on analysis of a variety of field operations positions. Design and plan career path development programs based on newly created competency models an


Sponsored
11/2/2024 12:00:00 AM
Thriveworks

Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in Nevada. Thriveworks is a clinician-founded national private practice group with locations in 48 states. Our mission is to help people live happy, successful lives, and we believe that client accessibility, integrity, and quality care are what is most important. We put a lot of emphasis on the thought that—in order for our clinical team to be accessible to clients—we must fully support our clinicians by allowing them to do what they are trained to do. We operate under the idea that we are most successful by focusing on one job and being great at that job. Qualifications: All eligible candidates must have one of the following independent licenses in Nevada: LCSW or MFT or CPC Licensed Clinical Psychologists (PhD or PsyD) Clinicians need to be licensed and living in the state in which they will be practicing Compensation: Up to $120,900 depending on licensure, sessions, and bonus opportunities What We N


Sponsored
11/1/2024 12:00:00 AM
Johnson Controls
San Pedro Garza Garcia , NLE

Overview of role: Automation Analyst is responsible for supporting continuous improvement initiatives across the HR teams, helping to identify automation opportunties, proposing & creating desktop automation solutions. The role will also involve close partnership with our Automation Center of Excellence (CoE) team & peers across our global Continuous Improvement (CI) team to understand right automation solution, leveraging from internal tools where possible ensuring the roadmap is accurately prioritized & timelines are achieved. Responsibilities: Identifies technical solutions that meet emerging needs and improve efficiency of processes from an automation perspective. Implements and maintains applications/developments including configuration, updates, testing, troubleshooting and documentation. Consults with process owners, supervisors, managers & key stakeholders to understand the improvement opportunity ensuring support in the transformation of high quality, process execution through


Sponsored
10/31/2024 12:00:00 AM

Check more jobs information at American Automobile Association (Aaa)

Job Title Average American Automobile Association (Aaa) Salary Hourly Rate
2 Virtualization Architect $65,105 $31
3 Visa Specialist $88,271 $42
4 Visual Designer $71,656 $34
5 Waiter $22,420 $11
6 Waitress $22,420 $11
7 Webmaster & Graphic Designer $62,148 $30
8 Welder $57,137 $27
9 Yoga Teacher $57,758 $28
10 Account Manager, Insurance $167,671 $81
11 Accountant Treasury $74,777 $36
12 Accountant, Entry $64,351 $31
13 Accounting $51,330 $25

Hourly Pay at American Automobile Association (Aaa)

The average hourly pay at American Automobile Association (Aaa) for a Technical Support Analyst is $34 per hour. The location, department, and job description all have an impact on the typical compensation for American Automobile Association (Aaa) positions. The pay range and total remuneration for the job title are shown in the table below. American Automobile Association (Aaa) may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $70,592 look to you?

FAQ about Salary and Jobs at American Automobile Association (Aaa)

1. How much does American Automobile Association (Aaa) pay per hour?
The average hourly pay is $34. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at American Automobile Association (Aaa)?
According to the data, the highest approximate salary is about $77,407 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at American Automobile Association (Aaa)?
According to the data, the lowest estimated salary is about $62,241 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.