Technical Services Specialist Salary at Basf Se BETA

Position Description As a Technical Support Specialist your role will be to perform complicated technical service functions. You will act as a liaison between internal departments and manufacturers, service centers, central distributors, field sales staff and customers in order to resolve complex requests, questions and concerns associated with company products/services. Job Responsibilities * Acting as a subject matter expert in responding to and resolving a variety of product,service requests, questions and concerns of moderate complexity via telephone, e-mail, and other technologies. * Investigating and troubleshooting matters concerning repairs or procedures to correct problems associated with electrical or mechanical systems. * Conducting research and investigations to determine validity of warranty claims and may make warranty policy adjustments as required. * Communicating with both internal and external partners in order to resolve inquiries. * Assisting with locating various p

Job Description Position: IT Technical Services Specialist Reports To: Technical Services Administrator Department: Information Technology Job Summary: Provides information technology support and coverage for the Gaming Enterprise's information systems operations. Duties and Responsibilities (specific areas of responsibility include but are not limited to): Installs and sets up personal computer (PC) equipment and software; installs network and telephone cable and wiring. Installs, upgrades, and configures network printing, directory structures, rights, security, software, and file services. Maintains, supports, and troubleshoots computer hardware and software problems pertaining to the Gaming Enterprise systems needs. Provides end users with support and training for all network-based applications, including PC connected peripherals and devices. Assists users in solving non-routine software, hardware, and procedural problems. Communicates with co-workers to research problems and find s

POSITION: Technical Service Specialist LOCATION: Onsite (Schaumburg, IL) SUMMARY: The Technical Service Specialist ensures that all Natus customer and employees' needs are met by providing North America customer and technical service support for all Natus products within their group. A successful candidate will adhere to FDA Quality System regulations and ISO compliance regulations by following work instructions and company procedures as assigned. The Technical Service Specialist will be supporting product development and new product implementation and will also play a key role in providing training to employees and customers. ESSENTIAL DUTIES AND RESPONSIBILITIES * Field incoming product support requests from internal and external customers via both telephone and e-mail in a courteous and professional manner. * Build rapport and elicit problem details from customers. * Keep a record, monitor, and document all product support and feature requests during the problem-solving process, cov

BEKO Technologies, Corp is currently hiring for a Jr. Technical Service Specialist. The Jr. Technical Service Specialist is a hands-on technician, focused on testing, calibration and repair of dryers. He/she will provide support to new and existing customers for compressed air treatment products through phone and email support. This position requires to travel on occasion for training but will not be more than 5% of the time and the person will work from the company's headquarters in Atlanta. Given the BEKO's strong team-oriented work environment, BEKO is strongly interested in dynamic, unique, and driven individuals who can work within this environment. Areas of Responsibility: For all areas of support, customers can come in the form of internal as well as external based. Most customers for this role will be internal but this role will act as part-time customer technical support by phone contact & email. Disassembles malfunctioning equipment and remove, repair, or replace defective pa

Why join AVIRE? Do you have an entrepreneurial mindset? Do you like being part of high growth, high impact environments? Are you looking for an opportunity to provide your customers with consultative support--growing our business together? If you have answered yes to these questions, we should connect! The Americas AVIRE team is looking for a highly driven, highly motivated individual to take us to new heights. In this role, you will be responsible for supporting our customers both pre and post-sale with their technical and functionality questions. You will strive to be an expert problem solver and deliver courteous and efficient troubleshooting of our products. You will be a part of a team of Technical Support Specialists and Application Support Technicians, collaborating closely with our Customer Experience team, with the collective goal to provide the best customer experience in the industry. Further, you will be a part of a team that has a track record of delivering double digit co

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our Rise talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company with problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. This is a position with WM Technologies, LLC and affiliate of SPX Enterprises, LLC, which manufactures and sells Weil-McLain branded products. Weil-McLain is a leading North American brand of hydronic comfort heating systems for residential, commercial, and institutional buildings since 1881. How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As the HVAC/Boiler Technical Services Specialist (Non-IT) you will provide pre and post technical and application

Overview: The Technical Service Specialist (TSS) plays a key role in the success of the company by analyzing technically oriented product or applications related customer issues and providing solutions/resolutions to the customer that enable Contec to strengthen its position in that account or market. The TSS works closely with the Contec Sales team and Product Manager, but also regularly interacts with many people representing various roles and functions inside the Contec organization. The TSS is knowledgeable in both products and applications and is also effective in gathering detailed feedback and applications-related knowledge that may be critical to successful product design or product management. Central to this effort, the TSS is expected to conduct Contamination Control Assessments (CCAs) or appropriate educational or training sessions at customers locations, or virtually via video conferencing. With market-relevant expertise in products and applications, the TSS regularly cont

Job Type Full-time Description Union Special, a proud American manufacturer of industrial sewing equipment for over 140 years, is seeking a skilled technician to join our team. This role involves contributing to the assembly, repair, and field support of our cutting-edge machinery. As a Technical Service Specialist, you will take charge of a variety of technical responsibilities, including but not limited to machine assembly, sewing solutions, equipment installation, customer training, after-sales support, and machine repair. If you're passionate about hands-on work and delivering exceptional service, we'd love to hear from you! •Assemble machines and sewing units to meet customer order specifications. •Deliver technical support to end users through in-person and phone consultations. •Install Union Special equipment at customer locations, ensuring proper setup and functionality. •Provide comprehensive training to customers during installations and service visits. •Maintain detailed and