Support Engineer Salary at Branch Metrics BETA

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com . About Astellas Gene Therapies Astellas Gene Therapies is an Astellas Center of Excellence developing genetic medicines for patients with rare, life-threatening diseases. Based on our innovative approach to developing gene

Compensation: Market Rate Job Summary An IT Desktop Engineer is responsible for providing technical support to end-users within an organization. This role involves diagnosing and resolving hardware and software issues, configuring, and maintaining desktop and laptop systems, and ensuring a smooth and efficient computing environment for employees. Duties/Responsibilities Desktop Support: Provide technical assistance to end-users via phone, email, in-person, or remote desktop tools to diagnose and resolve hardware and software issues including its peripherals devices. Hardware Maintenance: Install, configure, and maintain desktop, laptop and 'Thin client' hardware components, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary. Software Support: Install, configure, and troubleshoot software applications, operating systems, 'Thin client' software, and security updates. Assist with software licensing and compliance. User Ac

About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About The Support Team Mixpanel Support is a team of talented problem-solvers from diverse backgrounds. We care deeply about helping our customers be successful and enabling them to get value from their data. We are located all over the world in San Francisco, Barcelona, London, and Singapore. About The Role We are looking for someone who is eager to learn, advocates for customers, and thrives in a t

Lead the Future of Dentistry. Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we're looking for talented people to fulfill our mission: improve oral health for all. Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you. Simply put, there's no better place to accelerate your career. Come join us! The Role The Practice Operations Team is dedicated to helping clinical teams deliver the best patient care at the dentist office. We apply Overjet's cutting-edge dental AI in a SaaS platform so dentists can consistently identify needed patient care and better explain treatment needs with powerful AI visualizations. We're a cross-functional technical team blending backend, frontend, data engineering, machine learning, data science,

We are seeking an IT Support Engineer for our client in San Francisco. The IT Support Engineer will provide frictionless support, share best practices, and be a trusted advocate for their internal customers. A successful IT Support Engineer must have a strong understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Office, Okta), hardware (Apple/Windows), mobile phones and devices, networks, virtual desktops and operating systems. The ideal candidate will also have great attention to detail and will be comfortable working in a fast-paced environment. Quick issue resolution and regular proactive maintenance are key to keeping the organization running. Daily support and triage for their federal employees. Provide in-person and remote support to their employees (all worker types and employee levels). Requests will come in a variety of forms such as tickets, walkups, Slack and email. Meet and/or exceed Service Delivery SLAs and CSAT goals. Break/Fix suppor

Are you passionate about empowering developers to build 3D and Augmented Reality experiences using 8th Wall's Web based platform? The 8th Wall team at Niantic is seeking a Developer Support Engineer to provide top-notch technical support to developers using our platform. We're looking for a capable, motivated, and flexible individual who is highly collaborative and deeply committed to developer success. Responsibilities * Solve complex support issues which may involve reviewing source code, debugging live services, and cloud deployment configurations. * Take ownership of developer questions and issues, including initial triage, identification of root cause, and issue resolution. * Identify bugs and improvements to our platform. * Create enablement resources such as tutorials, sample projects, and documentation updates to address frequent developer inquiries. * Collaborate with cross-functional teams including Product, Engineering and Sales, acting as the "Voice of the Customer" by prov

Job Description JOB SUMMARY This position requires the individual to work closely with our DevOps team to deploy and maintain Sunbelt Controls developed products in the most effective and efficient manner possible. As part of our team, you will participate in the design/development & maintenance of leading-edge technologies to build new business opportunities helping push Sunbelt Controls to be the leader in our industry. This position also requires a high level of experience with computer hardware, network hardware, industry standard software and strong IT/OT architecture knowledge, as well as an understanding of how to set up and maintain VPNs. In this position, you will interact with Sunbelt Controls project team members, customers and end users to help ensure our cybersecurity best practices are implemented and followed. ESSENTIAL FUNCTIONS: Work with Sunbelt Controls Development team to make sure that all OT hardware and software deployment are up to date and fully configured per

This is a full-time on-site role for a Customer Support Engineer at Atomus located in San Francisco, CA. The ideal candidate must be a US Citizen and able to work onsite 5 days a week and shift expectations of 8:00 a.m. - 5:00 p.m. PST, in our San Francisco office. About Atomus Atomus is a leader in providing innovative compliance and cybersecurity solutions. Our mission is to help businesses achieve and maintain top-tier security and regulatory standards. We empower our customers to safeguard their operations and meet compliance needs seamlessly. Job Summary The Customer Success Engineer (CSE) will ensure our customer’s success by managing the technical onboarding, delivering outstanding technical support, and helping conduct Quarterly Business Security and Compliance Reviews (QBRs). You will work closely with customers to help them implement and fully leverage our cybersecurity products, maintain compliance, and solve technical challenges. As Customer Success Engineer at Atomus, you