IT Support Engineer Salary at Brooklinen BETA

Position Title: Desktop Support/Field Support Location: Manhattan, NY (Day 1 Onsite) Duration: 6+ Months Job Description: Hands on knowledge on Windows OS imaging, installation and configuration Has good Knowledge on Handling Exchange Online, Office 365 Administration and Office 365 Pro plus related issues. Support Skype for Business Operational issues such as Install/Uninstall, Configuration, Deployment failure related issues Help on SharePoint Templates, Site Creations, Access related issues, Technical support to sites that are migrated/created for storing file share contents Support all the One Drive Access, Storage related issues. Coordinate and Support on Win 10 Automated Deployments, Ensure deployments run successfully, remediate Failed Deployments, Deploy the image through USB drives. Handle the Hardware/Software requests from the dedicated locations. Has good knowledge on Intune/Mobile Device Management, enrolling Byod devices. Should have managed Android/iOS device management.

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Role: Application Support Engineer Location: New York, NY (Onsite Tuesday/ Wednesday/Thursday) Duration: Long Term Contract Responsibilities: Key player and helped with Operations Application support transition from other vendor to Client on the ground US regional support interacting with various teams and ensuring start of the day market opening and end of the day market closure activities are smooth. Addressing time critical User queries which involves complex investigations. This requires a unique skillset to understand the business from user's perspective and provide the resol

Job Description (Posting). To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues. (1.) To act as a point of escalation for complex and high-priority customer issues, ensuring timely resolution. (2.) To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects. (3.) To collaborate closely with product management, development, and QA teams to provide feedback on product improvements, influence product design, and ensure alignment with customer needs. (4.) To provide technical assistance to the team members in resolving customer issues. (5.) To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.

Will onsite in Midtown West (upper 50s and 5th Ave) 5x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Job Description Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner

About Us Universal Business Team (UBT) is a dynamic, fast-paced global consulting organization dedicated to empowering family-owned businesses worldwide. With a presence in multiple countries, we provide our clients with an unparalleled range of business advisory services, coaching, consulting, and training programs designed to drive growth and success. Our mission is to deliver innovative solutions that enable businesses and families to thrive. The Opportunity: We are seeking a passionate and skilled Cloud Engineer to join our team and play a key role in supporting our clients’ M365, cybersecurity products, and other cloud-based solutions. As a Cloud Engineer at UBT, you will be at the forefront of delivering cutting-edge technology solutions that make a real impact on our clients' businesses. Why Join Us? Be part of a global organization that values innovation and continuous improvement. Collaborate with a team of professionals dedicated to making a difference for our clients. Work o

Pocus exists to supercharge GTM teams. We make every rep a 10x seller. With Pocus, organizations can have fewer, better reps to drive increased pipeline and revenue. How? We've created the world's most powerful, AI-native prospecting platform. Pocus influences nearly half a billion in pipeline per quarter for our customers. We're trusted by high growth companies like Asana, Monday, Canva, and Miro where Pocus powers up to 50% of their pipeline and eliminates 10+ hrs of work per rep per week. Pocus has hundreds of always-on AI agents doing the manual, tedious work of researching & prospecting so that reps can do what they do best: sell. With Pocus AI agents working for them, rep's days are simplified. Reps get alerts when compelling events happen, account plans are generated by AI, and agents recommend who to reach out to with the next best action. We're fortunate to be backed by First Round, Coatue, and execs like CEO Zoom, CPO Adobe, CRO OpenAI, who are helping us usher in this future

Overview: Were seeking a customer-oriented Technical Support Engineer (Virtualization) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support. Driving exceptional outcomes with purpose-built solutions. Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. Were problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts a

☆ About the team: As part of the Solutions and Services Department, you will be joining the Global Customer Delivery Team, composed of eight Technical Support Engineers. As part of the US based team, you will have a direct impact and daily interaction with clients such as Reddit, Pokemon, ZocDoc, just to name a few. This is an ideal opportunity to work with a variety of clients in their usage and adoption of DataDome's platform, while simultaneously developing your knowledge and skill sets relating to cloud implementation and AI. When it comes to our stack, we use Slack and Zendesk to provide support to our clients and Planhat to onboard. The US team is managed remotely, and emphasizes collaboration and engagement amongst dedicated problem solvers. Learn more about the Delivery Team in this article and get a glimpse into your life at DataDome. As the Technical Support Engineer, you will be in charge of things like... proactively monitoring customers' exchanges and leveraging your exper