Customer Operations Service Manager Salary at Cognia BETA

How much does a Cognia Customer Operations Service Manager make?

As of December 2024, the average annual salary for a Customer Operations Service Manager at Cognia is $86,328, which translates to approximately $42 per hour. Salaries for Customer Operations Service Manager at Cognia typically range from $77,239 to $96,546, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
cognia.org
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Business Services

Cognia has the knowledge to help schools improve. Cognia offers accreditation and certification, assessment, professional services and consulting within a framework of continuous improvement. The result of the merger of AdvancED and Measured Progress, Cognia was formed to bridge the gap between school evaluation and student assessment.

See similar companies related to Cognia

What Skills Does a person Need at Cognia?

At Cognia, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  3. Verbal Communication: Verbal communication is defined as communication to express our views, information, and ideas in the form of sound and words.
  4. Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
  5. CPR: Cardiopulmonary resuscitation (CPR) combines rescue breathing (mouth-to-mouth) and chest compressions to temporarily pump enough blood to the brain until specialized treatment is available.

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Check more jobs information at Cognia

Job Title Average Cognia Salary Hourly Rate
2 Academic Coach $49,792 $24
3 Accounting Clerk $45,767 $22
4 Accounting Team Lead $113,777 $55
5 Accounts Payable Specialist $45,737 $22
6 Accounts Receivable Analyst $55,535 $27
7 Application Architect $148,477 $71
8 Application Consultant $80,244 $39
9 Assessment Specialist $58,835 $28
10 Associate Test Engineer $68,635 $33
11 Business Development Executive $99,144 $48
12 Business Development Manager $126,089 $61
13 Case Manager $86,511 $42

Hourly Pay at Cognia

The average hourly pay at Cognia for a Customer Operations Service Manager is $42 per hour. The location, department, and job description all have an impact on the typical compensation for Cognia positions. The pay range and total remuneration for the job title are shown in the table below. Cognia may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $86,328 look to you?

FAQ about Salary and Jobs at Cognia

1. How much does Cognia pay per hour?
The average hourly pay is $42. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Cognia?
According to the data, the highest approximate salary is about $96,546 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Cognia?
According to the data, the lowest estimated salary is about $77,239 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.