IT Support Technician Salary at Dineequity Inc BETA

Information Systems Specialist / Service Desk Technician Location: Simi Valley, CA Duration: 3 months contract (extendable) Pay rate $32 Per hr on W2 Summary The Information Systems Specialist is part of the Information Technology Service Desk Team and is the direct support for the installation, maintenance, and troubleshooting of desktop computers, laptops, printers, and network services. This is an entry-level position and the first point of contact for users who contact the service desk team through phone, email, and ticketing systems to ensure that users receive appropriate assistance, status updates, and resolution in a timely manner. Assists in the installation, implementation, and upgrades of internal systems and maintains a tracking system for usage evaluation. Position Responsibilities Fields incoming requests and incidents to resolve technical issues through the ticketing system. Escalates advanced issues to appropriate team members or other teams. Notifies user of escalation

Responsibilities: Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc. Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software. Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets. Imaging devices, including desktops, laptops, and other devices as needed. Install, configure, troubleshoot infrastructure – server/network devices. Handle IT shipping/receiving and dispatch of devices to users. Track hardware inventory, handle any issues and find resolutions for users. Handle tickets in ServiceNow in a timely manner. Assist in resolving technical escalations that arise during service delivery. Be highly adaptable and a self-starter. Work well with different types of management styles. Qualifications: Working knowledge of meeting SLA (Service Level

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for IT Support Technicians to temporarily join our team and help us support one of our great clients in El Segundo, California. As the IT Support Technician, you will play a crucial role in ensuring smooth operations within the organization by setting up and troubleshooting IT equipment, including laptops, monitors, and printers. You will also provide technical assistance to end-users, helping them navigate common issues and ensuring their technology needs are met. This role will focus primarily on users returning to the office from working remotely as well as users moving locations within the site. A successful IT Support Technician provides excellent technical support with a cheerful and professional attitude. In this role you will be a part of our growing relationship with one of our great clients and have responsibilities in Deskto

REMOTE - RESIDE IN EASTERN TIME ZONE AREA SUMMARY Responsible for providing technical end-user support related to Enterprise Microsoft Windows and Apple endpoints, including associated software & hardware for internal staff. Triage trouble tickets to resolution or escalation and respond to queries. Also, isolate problems, and implement solutions with guidance of senior technicians and engineers. This position is a full-time, fully remote position covering the 8am-5pm EST time zone. PRIMARY RESPONSIBILITIES * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. * Resolve, update and/or route trouble tickets to the appropriate team. * Respond to queries either in writing or over the phone. * Help train users on best practices * Maintain daily performance of computer systems. * Troubleshoot issues to determine root cause. * Walk customer through problem solving process. * Run diagnostic programs to resolve problems.

Description: Job Summary: The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; lis

Job Description Job Description Join Tactical Techs as a Tier 2/3 IT Support Technician! About Us: Tactical Techs is a small but mighty MSP company, serving small businesses for the past 25 years. We specialize in standardized tech solutions across various industries, including private schools, healthcare companies, property management, and grocery stores. As the sole IT support for our clients, we handle their networks, upgrades, and device support with dedication and precision. Position Overview: We are seeking a Tier 2/3 IT Support Technician to join our team. This senior technician will be responsible for: Desktop Hardware / Software Support and Maintenance Network Printer Setup Installation and Maintenance Auditorium Lighting and Audio Video Setup and Maintenance End User troubleshooting and Support Key Responsibilities: Maintain Laptops, Desktops, Printers and Audio/Video Equipment Document tasks using Atera ticketing system Work with staff to support them and maintain their tech

We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration. Key Responsibilities: 1. End-User Support: Provide remote and onsite technical support for hardware, software, and peripherals. Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications. Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.). 2. Active Directory and Azure Management: Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management. Support Azure Active Directory configurati

Job Description Job Description The Role We are seeking to fill a position as an experienced IT Support Technician. This role is fast-paced and requires extreme concentration, dedication, and customer service talent. The single most important attribute for our IT Support Staff is customer service ability. We are seeking someone that always has a smile and a CAN DO attitude. We need someone that is so good with people that our team can learn from that person. The Logistics Some on-call required 50% In-person, 50% onsite at client offices ~70% help desk support; ~30% data wrangling Our Location Greater Los Angeles/Orange County Area Job Type Permanent The Opportunity You will have the opportunity to practice IT for a small but growing MSP / IT Services Provider. You will learn the ins and outs of the industry and the craft alongside the owner of the company. What You Know Windows (both workstation and server) - required Mac - required Office 365 administration - required VLAN - required