Supervisor, Customer Care Salary at Eastbay Inc BETA

How much does an Eastbay Inc Supervisor, Customer Care make?

As of December 2024, the average annual salary for a Supervisor, Customer Care at Eastbay Inc is $54,910, which translates to approximately $26 per hour. Salaries for Supervisor, Customer Care at Eastbay Inc typically range from $49,847 to $60,745, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Eastbay Inc Overview

Website:
eastbay.com
Size:
1,000 - 3,000 Employees
Revenue:
$200M - $500M
Industry:
Retail & Wholesale

Eastbay, founded in 1980 and headquartered in Wausau, Wisconsin, supplier of athletic footwear, apparel, and sports equipment.

See similar companies related to Eastbay Inc

What Skills Does a person Need at Eastbay Inc?

At Eastbay Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

Ultimate Staffing
Manchester , NH

We are seeking a motivated and client focused Client Service Team Lead/Supervisor to join our dynamic team, located in Manchester, NH. The ideal candidate will be a hands-on leader that fostered a dynamic team environment. This key role will oversee the daily functions of our client call center and is responsible for the supervision and operational management within the call center. We are seeking a highly driven, collaborative, client focused leader to join our team! SCHEDULE: Frist and second shifts openings SALARY: $23 -$25/hourly DOE and shift LOCATION: Manchester, NH (on-site) WHAT YOU'LL DO: Oversee the daily operations of our client contract center, ensuring seamless functioning 24/7/365. Inspire and hold accountable a diverse team, fostering motivation and accountability. Determine optimal staffing levels across all shifts, training, coaching, counseling, and driving a client focused environment. Conduct assessments of call center needs, conduct performance reviews, and uphold


Sponsored
12/13/2024 12:00:00 AM
Smiths Detection

Job Description Customer Care Service Coordinator Supervisor overseas the daily activities of the Customer Care Service Coordinators. The supervisor will be responsible for completely understanding and being able to perform the same functions of his/her team. This position requires a tactful, insightful, empathetic yet long term profit-focused individual who exhibits a strong sense of urgency and is able to address issues constructively while working through difficult situations. Cultivates a customer focused culture consistently delivering exceptional customer service and satisfaction to internal and external stakeholders, and coordinates all customer care service activities consistent with strategic team and company goals & objectives. This position requires exceptional attention to detail, excellent quality communication skills and timely follow-through. A positive attitude is essential for this position. This position requires having the ability to positively relate and communicate


Sponsored
12/13/2024 12:00:00 AM
Goodwill Keystone Area
Norristown , PA

Customer Service Coordinator Department: Retail Supervisor: Store Manager BASIC FUNCTION Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. JOB DUTIES AND RESPONSIBILITIES Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. Represents Goodwill in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of


Sponsored
12/13/2024 12:00:00 AM
Goodwill Keystone Area
Reading , PA

Customer Service Coordinator Department: Retail Supervisor: Store Manager BASIC FUNCTION Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. JOB DUTIES AND RESPONSIBILITIES Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. Represents Goodwill in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of


Sponsored
12/13/2024 12:00:00 AM
ABB

JOB FUNCTION: The Service Coordinator is responsible for effectively managing all facets of the service group’s activities to surpass customer delivery expectations. This role ensures the company is represented professionally and ethically, adhering to a high standard of conduct while achieving the financial and commercial objectives of the organization. SPECIFIC RESPONSIBILITIES: Serve as the primary point of contact for customers during service job execution, fostering sustainable relationships and managing customer requirements and inquiries through continuous communication. Coordinate, plan, schedule, and oversee all service jobs, ensuring the availability of necessary resources, spare parts, and logistics at the site. Enhance customer satisfaction by ensuring ABB meets its contractual obligations and business requirements, delivering quality services while effectively managing health, safety, and environmental concerns. Review the scope of work to ensure all parties adhere to thei


Sponsored
12/12/2024 12:00:00 AM
Portland Veterinary Emergency and Specialty Care
Portland , ME

Description Join Our Team at Portland Veterinary Emergency and Specialty Care (PVESC) At Portland Veterinary Emergency and Specialty Care (PVESC), we’re creating a place where our team members can thrive, grow, and make a real impact in delivering exceptional veterinary care and client service. If you’re someone who is excited about being part of this type of environment, we want you to join us and help shape the future of PVESC. Located in beautiful southern Maine, PVESC is a growing 26-doctor emergency and specialty veterinary hospital, offering services in surgery, internal medicine, oncology, dermatology, neurology, emergency & critical care, and cardiology. With so many specialties under one roof, there is no limit to what you can learn and how far you can go in your career. We are currently seeking a full-time Client Service Supervisor to join our leadership team. In this role, you will help ensure our clients and their pets receive the highest level of service, while supporting


Sponsored
12/11/2024 12:00:00 AM
Aveanna Healthcare
Exton , PA

Job Description Job Description Position Overview The Client Service Supervisor is responsible for scheduling caregivers to meet patient needs while minimizing the number of unstaffed shifts. This role takes the lead in reactivating engagement among caregivers who have not been actively working. Responsible for collaborating with the clinical team, operations, area, and location leadership in performance management of the field staff. Essential Job Functions Scheduling and Shift Management: •Develop and maintain caregiver schedules to ensure proper coverage for all shifts. •Careful planning and monitoring of schedules to avoid unnecessary overtime. •Manage changes to the schedule, including shift swaps and time-off requests. •Develop and implement strategies to retain highly valued caregivers. •Collaborate with clinical team to ensure that caregivers are appropriately matched with patients based on the specific needs and care requirements. •Review and validate employee work schedules a


Sponsored
12/11/2024 12:00:00 AM
Encyclopaedia Britannica, Inc.
Chicago , IL

Role: Customer Care Coordinator As a Customer care Coordinator, you will play a crucial role with the Merriam-Webster Gaming audience by managing the resolution of issues with our products and services. In this customer-facing role you will handle the inquiries from our customer base that play a variety of the fun and challenging games hosted on our website. This opportunity will strengthen your organization, communication, and execution skills in an inclusive environment that uses multiple software and platforms that support your responsibilities. Location: Chicago/Hybrid Job Description Handle a wide variety of audience inquiries involving Merriam-Webster games via the FreshDesk ticketing system as well as traditional channels such as email and phone. Troubleshoot issues ranging from user experience, product content, and payment/refunds by collaborating with multiple departments. Utilize ERP’s such as NetSuite and intermediary payment platforms such as Stripe as a tool to resolve a v


Sponsored
12/9/2024 12:00:00 AM

Check more jobs information at Eastbay Inc

Job Title Average Eastbay Inc Salary Hourly Rate
2 Supervisor, Production $103,874 $50
3 Supervisor, Training $87,234 $42
4 Supervisor, Workforce $96,334 $46
5 Supervisor, Workforce Management $96,334 $46
6 Technology Services Specialist $108,593 $52
7 Territory Sales Manager $167,477 $81
8 Traffic Coordinator $66,349 $32
9 Worker $76,398 $37
10 Workforce Administrator $118,613 $57
11 Affiliate Marketing Coordinator $81,020 $39
12 Business Development Coordinator $172,549 $83
13 Character Concept Artist $87,430 $42

Hourly Pay at Eastbay Inc

The average hourly pay at Eastbay Inc for a Supervisor, Customer Care is $26 per hour. The location, department, and job description all have an impact on the typical compensation for Eastbay Inc positions. The pay range and total remuneration for the job title are shown in the table below. Eastbay Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $54,910 look to you?

FAQ about Salary and Jobs at Eastbay Inc

1. How much does Eastbay Inc pay per hour?
The average hourly pay is $26. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Eastbay Inc?
According to the data, the highest approximate salary is about $60,745 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Eastbay Inc?
According to the data, the lowest estimated salary is about $49,847 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.