Customer Service Manager Salary at Ebp Supply Solutions BETA

We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. We review promotions based on individual performance. Our Customer Service Representatives are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates who are highly competitive, goal-driven, and adaptable is what keeps us ahead of the

Position Summary The Inbound Customer Service Representative supports our high volume Call Center and is the liaison between Newsday and its current, former and potential customers. The successful candidate will be able to accept ownership for effectively managing customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and response. Essential Duties & Function Improve customer retention - understand company programs, services, and offerings provided to customers. Resolving client issues - effective problem solving skills to retain customers. Handle a high volume of outgoing calls for subscriber win back and retention. Attempt to resell subscription to customers wishing to cancel using customer service techniques while maintaining retention goals for saved subscribers' accounts. Escalate high priority complaints to Division Mangers, Team Leads or Supervisors ensuring immediate and sustained resolution. Manage call center database by enterin

Hauppauge, NY On-site $90,000-$110,000 + Benefits A leading Aerospace & Defense Manufacturing organization is currently seeking a Customer Service Manager to join their team. As the Customer Service Manager, you will be responsible for driving process improvement and managing an inside sales & customer service team. You'll supervise and guide a multi-functional team, requiring leadership, cross-functional communication, and problem-solving skills. Responsibilities for the Customer Service Manager: Supervise and train sales admin staff & oversee customer service reps. Resolve sales order and customer service issues. Support domestic and international customers. Achieve KPIs for quoting, order entry, and customer service. Expedite orders and resolve issues with Operations. Manage contract renewals. Improve sales admin processes and lead change management. Maintain customer portals. Collaborate to resolve order fulfillment and satisfaction issues. Develop and achieve budget and resource p

Job Description Job Description Position Responsibilities/Duties/Functions/Tasks Input customer information into a technology software with attention to detail Support customer requests and quick turnaround times Support various customer problems, and formulate plans of resolution Proactively look for a way to improve processes, operations, and the customer experience Document incidents thoroughly and accurately Position Qualifications Willingness to learn new applications Attention to detail Strong verbal, writing, and troubleshooting skills High level of customer service and communication skills Strong hands-on experience and knowledge of Windows 10 Strong hands-on experience and knowledge of workgroups and small office networks Able to quickly adapt to new workflows and projects Customer service experience Language requirements, English, Bi Lingual a Plus Position Requirements Ability to commute to office location for each shift Flexible Hours Weekends a MUST

Customer Service Representative – Melville, NY Salary: $21.34 per hour/$43,000 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk. Salary: $21.34 per hour/$43,000 annually Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%! Qualifications & Skills: Experience prov

Area Customer Service Associate Ready to grow your career? Empire Today is seeking an Area Customer Service Associate. Area Customer Service Associate serves as the primary point-of-contact for customers within their designated Area that need assistance.The Area Customer Service Associate assists with escalated customer issues and handle administrative concerns.This position reports to the Area Customer Service Manager. We offer: Health benefits. 401K plan. Paid time off and holiday pay. Wellness program. Professional development & career advancement opportunities. Lots of perks. Responsibilities: Assist with answering incoming customer service calls. Review, monitor, and track Service Requests (SRs) report for assignment and resolution on a daily and weekly basis, for their designated area Ensure that urgent requests are handled promptly (i.e., Hot and Threat service requests). Export information from database into Excel spreadsheet for assignment and prioritization. Submit daily prio

Career Opportunities: Customer Service Support Specialist (32107) Requisition ID 32107 - Posted - Sargent Manufacturing Company - Architectural Hardware Group - USA: Connecticut (New Haven - 110 Sargent Dr) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Mid-senior level - No Travel Required ? Job Description Print Preview At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that integrate into our users lives, simplifying their everyday routines and enhancing convenience. By empowering users to control access, we provide unparalleled peace of mind through enhancing safety and visibility. As the Customer Service Support Specialist, you will be the primary point of contact for Distributors, Wholesale Channels and DSS Sales Teams. Your role is essential in ensuring the success and satisfaction of our valued customers by providing exceptional front-line support, proactive follow-up, and effective resolution of inquiries. You wi

The Customer Service Representative will be interacting with customers, processing their orders, and providing information in response to customers' inquiries, concerns, and requests about our product. Responsibilities: Interface directly with customers either by telephone, electronically, or face-to-face Process orders, forms, applications, and requests Assist in increasing sales and profitability to each account by suggesting new and complementary products to our customers Optimize fill rates by providing substitutions for items out of stock or discontinued Keep a record of all backorders Assist customers with special needs and requests (quotes, special orders, scanning of credit applications. etc.) Participate in all sales promotions and offer them to our customers Communicate information, problems/needs, and customer requests to the customer service manager Qualifications: 1-2 years' experience in customer service Proficient in MS Office Excellent verbal and written communication s