Customer Service Representative Salary at Febco Inc BETA

How much does a Febco Inc Customer Service Representative make?

As of December 2024, the average annual salary for a Customer Service Representative at Febco Inc is $30,120, which translates to approximately $14 per hour. Salaries for Customer Service Representative at Febco Inc typically range from $27,117 to $33,308, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

FEBCO Inc Overview

Website:
febco.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Hospitality & Leisure

FEBCO Inc. has been a full-service refrigeration contractor and service company serving commercial and industrial business in Southeastern Wisconsin since 1926. We are located in Milwaukee, WI and are conveniently located to travel quickly to the entire metropolitan area and into all Southeastern Wisconsin communities. FEBCO delivers top notch service to our customers in many counties and municipalities. We have experienced technicians that service many of your systems and all makes & models. FEBCO Inc. makes every job and every customer our priority, which is why we guarantee customer satisfaction with everything we do. At FEBCO every aspect of a project, weather large or small, is handled with a level of enthusiasm and a standard of excellence unsurpassed in our industries. From concept, design, installation, and service, to the coordination of outside and partner services we assure the job is done on-time and within the customers budget. This philosophy has remained unchanged through 3 generations of our family business in Southeastern Wisconsin and the U.S. FEBCO Inc. and Miller Electric Co., Inc. are commonly owned and intended to compliment each other's assets by providing the customer with the best quality and most comprehensive service possible. In addition, to providing our customers the best service for their commercial & industrial refrigeration, HVAC and equipment needs, we offer emergency service 24 hours a day, 365 days a year.

See similar companies related to Febco Inc

What Skills Does a person Need at Febco Inc?

At Febco Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Febco Inc

Job Title Average Febco Inc Salary Hourly Rate
2 Director, Operations $150,007 $72
3 Laboratory Technician $49,734 $24
4 Controller $198,082 $95
5 Treasurer $183,836 $88
6 Civil Engineer $87,718 $42

Hourly Pay at Febco Inc

The average hourly pay at Febco Inc for a Customer Service Representative is $14 per hour. The location, department, and job description all have an impact on the typical compensation for Febco Inc positions. The pay range and total remuneration for the job title are shown in the table below. Febco Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $30,120 look to you?

FAQ about Salary and Jobs at Febco Inc

1. How much does Febco Inc pay per hour?
The average hourly pay is $14. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Febco Inc?
According to the data, the highest approximate salary is about $33,308 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Febco Inc?
According to the data, the lowest estimated salary is about $27,117 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.