IT Support Technician Salary at Grass America Inc BETA

How much does a Grass America Inc IT Support Technician make?

As of December 2024, the average annual salary for an IT Support Technician at Grass America Inc is $41,492, which translates to approximately $20 per hour. Salaries for IT Support Technician at Grass America Inc typically range from $37,920 to $44,948, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Grass America Inc Overview

Website:
grassusa.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
MFG Durable

At Grass America we have been designing and manufacturing innovative functional movement systems, hardware, and accessories for the kitchen, bath, and furniture industries for over 40 years. Our first class drawer systems, hinges, and lifters are products that move the doors and drawers of some of the most prestigious brands in the world. Grass maintains a commitment to high standards of quality, innovative developments, technical procession, progressive design, and constant protection of the environment. Our people are the proof of our success. Our employees come from very diverse and unique backgrounds with many reaching 30 plus years of experience. We maintain a wealth of knowledge about our industry that is second to none. In the US, we are proud to manufacture quality roller slides, Zargen steel drawer systems, and our newest innovation, the TEC Soft-close hinge system. As part of the Wrth Group, Grass worldwide is a globally successful group of companies with 1,800 employees at 18 locations with distributors in 60 countries. Grass ranks among the world's leading specialists in functional hardware systems today.

See similar companies related to Grass America Inc

What Skills Does a person Need at Grass America Inc?

At Grass America Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.

Related Jobs

Dave & Buster's, Inc.
Winston Salem , NC

Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contac


Sponsored
12/14/2024 12:00:00 AM
Dave & Buster's Restaurant
Winston Salem , NC

Our Winners Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winners Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETA Customer Service, Support Technician, Restaurant, Retail, Guest, Team Member


Sponsored
12/13/2024 12:00:00 AM
A3 Staffing Solutions
Liberty , NC

Job Description Job Description Desktop Support Technician Liberty, NC Full-time - 6 month contract to hire Must live in or near Liberty, NC • 8-5 Monday-Friday, no on call • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. • Desktop and Network Support • Ability to setup, configure and add all hardware. • Assist Corporate Desk Side Support technicians with large IMAC’s. • Documents, maintains, upgrades or replaces hardware and software systems. • Supports and maintains user account information including rights, security and systems groups. • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. • Determines and recommends which products or services best fit the customers' needs. • Imaging and image recovery • Experience doing break / fix repairs on desktops, lapto


Sponsored
12/13/2024 12:00:00 AM
Tata Consultancy Services
Greensboro , NC

Job Title - L2 Desk Side Support Job Type - Full Time Location - Greensboro, NC (Onsite) Job Description: Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. Physically fit to walk through large areas. Ability to work after hours and weekends if necessary or required by the customer. Knowledge using ServiceNow as the ticketing tool. Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries. Install desktop/Laptop, printers/scanners, and other peripheral software's using approved tools. Troubleshoot operating system issue. connection issues with LAN/WAN. Update tickets with accurate and timely records of work performed, and resolution detail Maintain and contribute to a knowledge base. Coordinate hardware warranty repair. Perform inventory management activities as require


Sponsored
12/13/2024 12:00:00 AM
The Home Depot, Inc.
Greensboro , NC

Associates in a Warehouse Support role may perform activities related to scheduling inbound and/or outbound activities in the Distribution Center; ensure inventory accuracy within the processing areas, system and process quality as well as vendor com Support, Warehouse, Inventory Control, Manufacturing, Retail, Associate, Coordinator


Sponsored
12/13/2024 12:00:00 AM
Bloomin' Brands, Inc.
High Point , NC

Text "HIREME" to 30437 to apply now! By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages from Outback Steakhouse. Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy. At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience. As a Server Support, you'll enhance each guest's day with friendly, prompt, and attentive service. Your authentic personality and keen attention to detail will help create incredible experiences for all our guests. We empha


Sponsored
12/13/2024 12:00:00 AM
CRG
Greensboro , NC

Senior Support Specialist Location: Greensboro, NC (on-site) Pay: $26.00 / Hourly Duration: 8 month contract The IT Onsite Support technician will work together with local and global colleagues to deliver applications support and new and upgraded infrastructure for business solutions. This includes, but is not limited to, Windows/Mac OS, LAN (wired and wireless), Windows client solutions for office and Test/Lab (Myplace, Factoryplace, Labclient) and specialized engineering devices such as Test Cell equipment, HIL, VR, IOT… This position performs analytical, technical, and administrative work to support local end-users, remote end-users, and test cells environment. Core Responsibilities Time critical support of Engineering applications and infrastructure solutions for Test and Lab environment. Collaborate with global support technicians in troubleshooting and resolving infrastructure and end-user problems. Use delegated authority from global operations teams to manage local infrastructu


Sponsored
12/12/2024 12:00:00 AM
Ralph Lauren
Kernersville , NC

Sr. Supply Chain System Analyst Ref #: W146928 Department: Logistics City: Kernersville State/Province: North Carolina Location: United States Pay Range Max Pay Range Min Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and persp


Sponsored
12/11/2024 12:00:00 AM

Check more jobs information at Grass America Inc

Job Title Average Grass America Inc Salary Hourly Rate
2 Accounts Payable Specialist $41,597 $20
3 Area Manager, Warehouse $80,271 $39
4 Construction $72,447 $35
5 IT Systems Technician $40,537 $19
6 Manager, Human Resources $100,099 $48
7 Manager, Manufacturing $105,417 $51
8 Manufacturing Engineer $92,644 $45
9 Payroll & Benefits Administrator $59,757 $29
10 Plant Manager $162,850 $78
11 Production Planner $83,350 $40
12 Project Manager, Product $109,443 $53
13 Regional Sales Manager $106,290 $51

Hourly Pay at Grass America Inc

The average hourly pay at Grass America Inc for an IT Support Technician is $20 per hour. The location, department, and job description all have an impact on the typical compensation for Grass America Inc positions. The pay range and total remuneration for the job title are shown in the table below. Grass America Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $41,492 look to you?

FAQ about Salary and Jobs at Grass America Inc

1. How much does Grass America Inc pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Grass America Inc?
According to the data, the highest approximate salary is about $44,948 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Grass America Inc?
According to the data, the lowest estimated salary is about $37,920 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.