IT Support Specialist Salary at Harbor Bankshares Corp BETA

Job Description Job Description Job Title : Desk Side Support L2 Location : Baltimore MD 21219 Work Mode : Onsite (Day Shift and Night Shift) Responsibilities : • Image and configure laptops and desktops for distribution to onsite, remote users and special projects. • Provide hardware, software, network problem diagnosis / resolution via telephone, email, chat or remote support for customer’s end users • Route problems to internal 2nd and 3rd level IT support staff. • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. • Administer and provide User account provisioning • Use the ticketing system to document and manage problems and work requests and their respective resolutions and circumvention's. • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure. • Respond to, and diagnose, problems

Job Description Job Description We are seeking an entry-level (zero years to 6 years maximum) Technology Support Specialist/IT Support Specialist, who is enthusiastic about helping others and being a part of a dynamic team providing quality support to our end users. Qualifications: · Bachelor's degree in Information Technology, Information Systems, Computer Science or related technical field required. · Certification: Advanced education and certification specializing in various database management systems is a plus. 1-3 years of experience in database and database application development experience, in addition to educational requirements. · Experience as a Salesforce Administrator is a plus. Possess good problem-solving abilities, strong communication skills, creativity and knowledge of technology. Be able to troubleshoot and resolve problems. Excellent written and verbal communication skills. · Monitor database performance and evaluate complex information coming from a variety of sou

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT) Support, Remote Access, Remote Support, Technical Support Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide t

Are you an experienced Technical Support Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Technical Support Specialist to work in Baltimore, MD. Position Summary: The primary focus of someone working in an IT Support position is ensuring that a company’s employees can use software and hardware to complete their daily tasks. Primary Responsibilities/Accountabilities: Answering employee questions regarding technical issues. Gathering and analyzing data to diagnose problems with computer systems. Changing configurations, settings, and permissions to fix computer issues. Generating sign ins for new hires during the onboarding process. Updating employees on the status of their service requests. Logging all service requests and updating requests as needed. Installs, modifies, and makes minor repairs to computer hardware and software systems. Maintains system functionality by testing computer components. Ins

Description The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely, with excellent communication skills and the ability to support VIP and VVIP customers. This position will work with Active Directory and Exchange to create/modify/terminate accounts, as well as troubleshoot workstation, printers, and other peripheral devices. Additional responsibilities include imaging, installing, and configuring workstations and troubleshooting Windows 10 and above and Microsoft Office suite. Candidate should be interested in learning new technology and providing support to the user community. Primary responsibilities will inc

About Dexian Dexian is a global staffing, IT consulting & managed services firm that has thrived for 25 years! With more than 42 offices worldwide. Within these offices, Dexian employs industry problem solvers who have the expertise to understand industry staffing issues but also possess the knowledge to locate inefficiencies, design and implement game-changing automation, and other IT service offerings. Whether it is bridging or replacing legacy systems, moving an enterprise to the cloud, creating automated technology to streamline compliance or turning raw data into actionable information, Dexian is dedicated to enabling its clients to work smarter and more efficiently even in the smallest, most mundane of business tasks. Incorporated in 1994, Dexian continually builds on the strategic vision of its Founder, Mahfuz Ahmed. His disciplined approach is firmly planted in the strategic study of data-driven analytics and business planning. Dexian is an Equal Opportunity Employer that recru

Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Computer Systems, Information Technology (IT) Support, Technical Support Certifications: None Experience: 1 + years of related experience US Citizenship Required: Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on Information Technology Support Specialist’s joining our team to support Tier I operations for a large infrastructure effort in Annapolis Junction, MD. The Information Technology Support Specialist’s duties will include, but are not limited to: Answering c