Technical Product Support Specialist Salary at Hemocue Inc BETA

We are looking for a Technical Product Specialist expert to join our expanding team! There are a few things we take seriously here: building an amazing product and providing the best possible service to our customers. Our clients love our product, it's very popular and it's incredibly unique (and fun) to provide support in an environment where most interactions are very positive. This is a full-time position. As a Technical Product Specialist expert, you will use critical thinking and problem-solving skills to manage complex end-user support cases. With a thorough understanding of our product, the person in this role will have expert-level knowledge of complex workflows, integrations, automatons, issue resolution, APIs, reporting tools, and more. About The Role •Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels. (Emails and chats) •Manage and solve assigned cases by providing the best support solution given the client's needs. •

Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives. About this role Assists with the technical production and stage managing of theatre events when needed. Maintains and operates all theatre equipment, provides for the security and safety of the people in the facility, and troubleshoots and performs minor repairs of standard theatrical lighting and sound equipment. This role is an on-call position and will be required to work a fluctuating schedule

A global leader in electronic solutions is seeking a Technical Product Support Specialist to provide exceptional customer support and troubleshoot product-related issues. The ideal candidate is analytical, organized, and skilled in effective communication. Communicating professionally, the new team member will enhance customer satisfaction by resolving technical inquiries and ensuring a positive user experience while maintaining detailed documentation and collaborating with the Sales Services Team. Salary + Additional Benefits: $23-$25/hr Medical, Dental, Vision Insurance Flexible Spending Account (FSA) Tuition Assistance 401K - company match Wellness Plan Flexible Schedule Location: North Houston, TX Type of Position: Direct Hire Responsibilities: Achieve expert working knowledge of the products. Be the first stop point for troubleshooting and must know how to use the products (don't worry - will train you). Troubleshoot reported problems and get a full understanding of what the custo

Technical Support Specialist will be responsible that can provide End-to-end support for BOLIN products which includes IP cameras, PTZ cameras, and video imaging products. (training will be provided) Client: Video Surveillance/Camera Products Position: Technical Support Specialist Address: Brea, CA Remote/Onsite: 100% Onsite Pay Rate: $28-30/hr. Start Date: Jan 2025 Why Open: Acquisition, New Network Build out Hours: 40 hrs/wk; M-F; 8-5pm PST Duration: 3 mo. CTH Travel: No Interview Process: 1 Video Interview > Offer Top Skills: 2-3 years’ experience of troubleshooting network protocols for IP addressing, TCP/IP protocols, network related issues, etc. Will provide some training for products, networking and troubleshooting skills are a MUST. Great communication and personality as you will be working with high end clients for Netflix, Sony, Disney and more. What are the day-to-day responsibilities? End-to-end support for products which includes IP cameras, PTZ cameras, and video imaging

The Infotainment Product Planner and Technical Specialist will be responsible for planning, developing, and managing the lifecycle of our infotainment product line. This role will include market research, competitive analysis, product roadmap planning, and the creation of technical documentation to support both internal teams and external partners. The ideal candidate has a strong background in in-vehicle infotainment or consumer electronics and is skilled in translating technical details into clear, user-friendly language. Key Responsibilities 1. Product Planning and Strategy Develop and execute the product roadmap for infotainment systems based on market trends, competitive analysis, and customer needs. Work closely with engineering, sales, and marketing teams to define product requirements, features, and specifications. Conduct research to identify market opportunities, potential partnerships, and new technologies within the mobile audio and infotainment space. Oversee product lifec

The Technical Services Team supports our Dealer and Retailer channels by resolving issues with our products and warranty. The Technical Product Specialist level 1 is responsible for providing Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products at an entry level. The Primary responsibility is to provide technical product support to our Dealer and Distributor Network What You Need to Know: Respond to Husqvarna technical questions from internal and external customers such as Distributors, Dealers, National Accounts and consumer escalations via telephone, email, chat, or customer generated incidents into CRM (Customer Relations Management System). Technicians are required to remain logged in to the systems and process received or assigned cases using phone, chat, email, CRM (Customer Relations Management System), Web Warranty and written correspondence on a daily basis within department metrics. Trouble shoot, Diagnose and Evalu

The Applied Product Technical Specialist role represents MLS as the pump, motor, and controls industry knowledge leader and is responsible for driving incremental revenue and margins through technical support. Working in collaboration with the MLS team to effectively advise on the sale of complex products and project solutions for customers. The APTS is responsible for technical mentoring, coaching, and training for both customers and employees. This position builds customer satisfaction through consultative selling with an emphasis on sizing and selection of the best possible product solutions. This position reports to the APTS Manager. Requirements Clearly communicate the benefits of company services, offerings, and capabilities to establish a compelling value proposition in order to differentiate MLS from its competitors. Instill confidence in customers by advising on how to best design and configure products to achieve optimal performance while preserving natural resources. Collabo

Ready to Be a Titan? As a Service Titan Pro Product Technical Specialist (Telecom), you will be responsible for onboarding and training our newest clients, including telecom-related products. This involves managing timelines, coordinating key events across post-sale teams, and providing comprehensive training on our suite of services-such as telecom, online scheduling, fleet tracking, and marketing services-helping customers feel comfortable and confident with their Service Titan Pro Products. This role is ideal for an organized and detail-oriented professional passionate about technology, telecom, and teaching. What You'll Do: Product Expertise: Become an expert in all Service Titan Pro Products (Scheduling Pro, Dispatch Pro, Phones Pro, Contact Center Pro, Fleet Pro, Pricebook Pro, Marketing Pro, Sales Pro), including telecom products. Telecom Setup and Training: Guide clients through configuring and utilizing telecom tools, like Phones Pro and Contact Center Pro, focusing on areas l