Billing Customer Service Representative Salary at Keiter BETA

How much does a Keiter Billing Customer Service Representative make?

As of December 2024, the average annual salary for a Billing Customer Service Representative at Keiter is $51,182, which translates to approximately $25 per hour. Salaries for Billing Customer Service Representative at Keiter typically range from $46,549 to $55,284, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
keitercpa.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Business Services

Keiter was founded in 1978 and provides a full range of financial services to businesses and their owners. The Keiter team is always focused on providing fresh insights and creating new opportunities to help businesses grow. The Firm has over 160 employees in its Richmond office and is the third largest accounting firm in Richmond with over 80 CPAs. Keiter has developed specialized expertise in serving the real estate, construction, manufacturing, and financial services industries, as well as nonprofit entities.

See similar companies related to Keiter

What Skills Does a person Need at Keiter?

At Keiter, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Accounting: Creating financial statements and reports based on the summary of financial and business transactions.
  4. Accounts Receivable: Accounts receivable is a legally enforceable claim for payment held by a business for goods supplied and/or services rendered that customers/clients have ordered but not paid for. These are generally in the form of invoices raised by a business and delivered to the customer for payment within an agreed time frame. Accounts receivable is shown in a balance sheet as an asset. It is one of a series of accounting transactions dealing with the billing of a customer for goods and services that the customer has ordered. These may be distinguished from notes receivable, which are debts created through formal legal instruments called promissory notes.
  5. Written Communication: Communicating information through written media to educate, inform and influence the target audience.

Related Jobs

Insight Global
Glen Allen , VA

Day to Day: Insight Global is looking for an Inbound Call Center Representative. This person will be taking 30-40 inbound calls on average from providers and/or patients and walking through their healthcare insurance. Training is provided and will be 6-8 weeks, potential for remote after 90 days. This person will be measured on KPI's and standards of the contract. This will be a 4-month contract with extensions and possible hire. The hourly pay rate for this role will be $18/hr. Must Haves: 1-2 years Inbound Call Center experience Strong Customer Service skills and Professionalism Reliability Excellent verbal and written communication skills Flu Shot or ability to get prior to Dec. 16th and must send documentation Pluses: Any healthcare or provider/physician contact center experience Experience working within managed care provider setting (coding, billing, etc.)


Sponsored
12/11/2024 12:00:00 AM
Insight Global
Richmond , VA

Must Haves: · 1-2 years Inbound Call Center experience · Strong Customer Service skills and Professionalism · Reliability · Excellent verbal and written communication skills · Flu Shot or ability to get prior to Dec. 16th and must send documentation · A caring spirit, manners, articulate, professionalism Pluses: · Any healthcare or provider/physician contact center experience · Experience working within managed care provider setting (coding, billing, etc.) Day to day: Insight Global is looking for a Inbound Call Center Representative. This person will be taking 30-40 inbound calls on average from providers and/or patients and walking through their healthcare insurance. Training is provided and will be 6-8 weeks, potential for remote after 90 days. This person will be measured on KPI's and standards of the contract. This will be a 4-month contract with extensions and possible hire. Selling points: · Our client is the single largest hospital in the state of Virginia and the single larges


Sponsored
12/11/2024 12:00:00 AM
Patricia Johnson - State Farm Agent
Henrico , VA

Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development **IN OFFICE POSITION ONLY** ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Patricia Johnson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. P


Sponsored
12/11/2024 12:00:00 AM
Ocean Network Express, North America, Inc.
Richmond , VA

Job Description Job Description Job Family: Service Center Job Title: Agent – Documentation (Richmond) Role Summary: This position is responsible for the successful execution of the Richmond Export Documentation process. Required to follow policies and procedures to provide an optimal level of customer service. Responsible for attending to customer’s needs their bill of lading and providing problem resolution internally and to the offshore team. The incumbent will report directly to the Supervisor, Export Documentation Additional Responsibilities: ● Respond to customer requests timely and accurately ● Provide a high level of customer service both internally and externally ● Ability to handle high volume of daily incoming calls and emails ● Ability to maintain and organize specialized functions, coordinating with offshore for completion ● Analyze and determine necessity for escalation ● Ability to work flexible hours/shifts ● Availability to work extended hours including weekends and ho


Sponsored
12/9/2024 12:00:00 AM
Xylem
Ashland , VA

Job Description Job Description This role at our branch will be heavily responsible for “running the yard” and dispatching drivers. They will schedule deliveries and pickups, organize equipment in and out of the yard for rentals, sales, transfers, etc. Loading/unloading trucks, assisting walk-ins and call ins to identify equipment needs and availability, booking and handling haulers, plus. They will also perform other duties related to the running and maintenance of the shop, sales and branch operations ensuring that customer contracts, billing, invoicing and issues of any administrative nature are resolved in a timely fashion. This role can support various business units and is critical to ensure proper documentation, payment and resolution of customer issues We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits. CORE RESPONSIBILITIES: To perform the job


Sponsored
12/8/2024 12:00:00 AM
RemX
Richmond , VA

Job Description Job Description RemX has an immediate opening for an OVERNIGHT shift-Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA. Shift: 10 pm -8:30 am Friday, Saturday, Sunday, Monday. Must be able to train during normal business hours. Location: Midlothian, VA/Hybrid work schedule The Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels. Update shipment notes with current status via tracking, tracing and monitoring. Data entry of customer shipment information into various databases Updating and processing billings Stay aware of provider updates by monitoring the Web, fax, email and telephone Maintain customer and provider files Qualifications High school diploma or equivalent 1+ years of relevant customer service experience Ability to work Friday, Saturday, Sunday and Monday from 10 pm - 8:30 am/hybrid work schedule Abili


Sponsored
12/8/2024 12:00:00 AM
Local Splash
Mechanicsville , VA

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / M-F 7a-4p PST - As a Customer Service Rep you'll: Provide support to clients by incoming & outgoing phone calls & emails; Proactively assist clients with all account matters i.e. orders, errors, account questions, billing, cancellations, and other queries; Perform account updates and data entry; Adhere to performance metrics...Hiring Fast >>


Sponsored
12/7/2024 12:00:00 AM
Ocean Network Express, North America, Inc.
Richmond , VA

Job Description Job Description Job Family: Service Center Job Title: Agent – Documentation (Richmond) Role Summary: This position is responsible for the successful execution of the Richmond Export Documentation process. Required to follow policies and procedures to provide an optimal level of customer service. Responsible for attending to customer’s needs their bill of lading and providing problem resolution internally and to the offshore team. The incumbent will report directly to the Supervisor, Export Documentation Additional Responsibilities: ● Respond to customer requests timely and accurately ● Provide a high level of customer service both internally and externally ● Ability to handle high volume of daily incoming calls and emails ● Ability to maintain and organize specialized functions, coordinating with offshore for completion ● Analyze and determine necessity for escalation ● Ability to work flexible hours/shifts ● Availability to work extended hours including weekends and ho


Sponsored
12/7/2024 12:00:00 AM

Check more jobs information at Keiter

Job Title Average Keiter Salary Hourly Rate
2 Accounting Specialist $55,877 $27
3 Admin Assistant $41,230 $20
4 Administrative Assistant $47,795 $23
5 Administrative Assistant, Human Resources $68,552 $33
6 Director, Human Resources $163,266 $78
7 Director, Information Technology $182,973 $88
8 Manager, Tax $123,860 $60
9 Managing Director $757,474 $364
10 Managing Partner $155,052 $75
11 Systems Administrator $99,941 $48
12 Talent Development Coordinator $46,125 $22

Hourly Pay at Keiter

The average hourly pay at Keiter for a Billing Customer Service Representative is $25 per hour. The location, department, and job description all have an impact on the typical compensation for Keiter positions. The pay range and total remuneration for the job title are shown in the table below. Keiter may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $51,182 look to you?

FAQ about Salary and Jobs at Keiter

1. How much does Keiter pay per hour?
The average hourly pay is $25. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Keiter?
According to the data, the highest approximate salary is about $55,284 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Keiter?
According to the data, the lowest estimated salary is about $46,549 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.