IT Support Technician Salary at Liberty Arc BETA

How much does a Liberty Arc IT Support Technician make?

As of December 2024, the average annual salary for an IT Support Technician at Liberty Arc is $45,851, which translates to approximately $22 per hour. Salaries for IT Support Technician at Liberty Arc typically range from $41,594 to $50,364, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Liberty ARC Overview

Website:
libertyarc.org
Size:
500 - 1,000 Employees
Revenue:
$50M - $200M
Industry:
Edu., Gov't. & Nonprofit

Liberty ARC, a 501 (c)3, non-profit organization, was founded in 1957 by parents of children with developmental disabilities.

See similar companies related to Liberty Arc

What Skills Does a person Need at Liberty Arc?

At Liberty Arc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.

Related Jobs

V Group Inc.
Albany , NY

Description: Voice Consultation Tech - This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as “UniteNY. Responsibilities: This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as “UniteNY.” The platform is administered via a VOSS-4-UC product, so these individuals will be responsible with performing an assessment of what the legacy/local systems provide and then coordinating the configuration, installation, and migration to our UniteNY VoIP platform using bulk/batch update files within the VOSS-4-UC product, along with a few other items. The work will also include meeting with the clients to discuss the existing configurations, coordinating with the vendor to migrate TN’s from their existing services, and any other work related to ensuring a successful transition.


Sponsored
12/12/2024 12:00:00 AM
Insight Global
Rensselaer , NY

JOB DESCRIPTION Performs equipment cleaning tasks related to small parts used in clean rooms (process areas) per approved standard operating procedures (SOPs) and in accordance with production schedules. This includes loading of parts washer, unloading of parts washer, bagging, and labeling of small parts used for manufacturing production Maintaining small part inventory. Gowning into the clean room includes donning a gown (jumpsuit), hood, shoe covers, gloves, hairnet, and facemask Technicians will be expected to document the performed tasks accurately and per the approved procedure. All documents are subject to review by regulatory agencies and therefore must be maintained appropriately. Flexibility and continuous support must be always provided to assist 24/7 manufacturing operations. Understand and adhere to strict clean room microbial controls. REQUIRED SKILLS AND EXPERIENCE * Requires High School Diploma or equivalent, along with some relevant work experience. * Demonstrated abil


Sponsored
12/12/2024 12:00:00 AM
Bassett Medical Center
Herkimer , NY

Overview: Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. Responsibilities: A Laboratory Support Technician performs blood specimen collection on adult and pediatric patients including venous, capillary, and blood culture samples. The LST orders laboratory tests in the Laboratory Information System, processes, files requisitions, processes specimens for testing, prepares samples to be sent to reference laboratories for testing and processes test results that were referred to other reference laboratories. Answers telephone as necessary. The LST will follow all hospital and laboratory policies and procedure. Identifies all patients by verifying name, date of birth, as well as verifying medical record number against Ep


Sponsored
12/11/2024 12:00:00 AM
V Group Inc.
Albany , NY

Description: This project will result in deployment, training and support of TraCS (Traffic and Criminal Software) to over 350 police agencies across the state. This application is used for electronic traffic ticketing as well as incident and accident reporting. Responsibilities: Assist end-user customers and resolve user’s technical problems. Ghost PC’s when necessary. Manage user accounts. Maintain inventory of equipment and software. Perform hardware repairs on PC’s and laptops, printers and bar code scanners. Assist in the setup and installation of TraCS software. Setup and troubleshoot and administer Oracle, MS SQL and Access databases. Support and troubleshoot application issues. Coordinate and Conduct classroom style trainings to local police agencies. Develop training materials such as FAQs, how to guides, manuals, course curriculums, CD/DVDs. Conduct testing of application. Develop test plans for testing application. Set up and take down conference room technologies for vendor


Sponsored
12/9/2024 12:00:00 AM
Center for Disability Services
Cohoes , NY

User Support Technician Information Technology Cohoes, New York Salary: USD 18.64 - 20.83 Hourly Apply Description The Center for Disability Services offers hope, innovation and achievement to the people we support. For 80 years, we have been one of upstate New Yorks largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere. We are seeking a dedicated IT Professional to join our dynamic team as a User Support Technician. If you want to make a difference for a great cause and are seeking a rewarding, relaxed, and family forward environment, then we want you! This is a chance to be part of a team where learning is encouraged and the chance to advance your knowledge and experience is available. The User Support Technician applies understanding and knowledge of computer software and hardware to assist internal users through diagnoses and resolution of problems with follow-up


Sponsored
12/9/2024 12:00:00 AM
Genpact
Schenectady , NY

We seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written documentation. Responsibilities • Real time monitoring and response of Renewable Energy power generating assets. • Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions • Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support • Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System • Monitor the ROC notifications for customer requests during the shift and take th


Sponsored
12/9/2024 12:00:00 AM
Genpact
Schenectady , NY

We seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written documentation. Responsibilities Conduct remote troubleshooting following established procedures. Coordinate with site teams and customer centers to address network interruptions. Respond promptly to customer requests and escalate issues when necessary. Adhere to standardized procedures for efficient operations. Communicate effectively with internal and external stakeholders. Document all activities according to guidelines and using digital tools. Manage shift schedules for team members and assign/distribute the daily workload to specific employees based on their role, skill, and the complexity of the work. Coordinate with clients and support


Sponsored
12/9/2024 12:00:00 AM
Genpact
Schenectady , NY

Inviting applications for the role of Technician- Support Analyst! We seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written documentation. Responsibilities • Real time monitoring and response of Renewable Energy power generating assets. • Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions • Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support • Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System • Monitor the R


Sponsored
12/9/2024 12:00:00 AM

Check more jobs information at Liberty Arc

Job Title Average Liberty Arc Salary Hourly Rate
2 Assessor $56,809 $27
3 Behavior Intervention Specialist $65,426 $31
4 Benefits Specialist $106,284 $51
5 Board Member $91,954 $44
6 Cluster Manager $122,590 $59
7 Cna $33,347 $16
8 Director, Business Development $189,750 $91
9 Director, Compliance & Quality Assurance $184,399 $89
10 Engineer $80,943 $39
11 Health Care Aide $31,887 $15
12 Hearing Instrument Specialist $86,580 $42
13 Heavy Equipment Operator $67,126 $32

Hourly Pay at Liberty Arc

The average hourly pay at Liberty Arc for an IT Support Technician is $22 per hour. The location, department, and job description all have an impact on the typical compensation for Liberty Arc positions. The pay range and total remuneration for the job title are shown in the table below. Liberty Arc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $45,851 look to you?

FAQ about Salary and Jobs at Liberty Arc

1. How much does Liberty Arc pay per hour?
The average hourly pay is $22. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Liberty Arc?
According to the data, the highest approximate salary is about $50,364 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Liberty Arc?
According to the data, the lowest estimated salary is about $41,594 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.