IT Support Analyst Salary at Mercedes-Benz Financial Services Usa Llc BETA

We are seeking a skilled and customer-focused IT Support Specialist to join our clients team. The ideal candidate will provide exceptional technical support to end-users, ensuring timely and effective resolution of issues while contributing to the organization’s IT operations. Responsibilities Act as the first point of contact for technical support requests received via phone, ITSM platform, or in person, delivering courteous and efficient service. Troubleshoot and resolve hardware, software, and network issues, escalating when necessary to ensure minimal downtime. Perform hands-on support at workstations, including hardware repairs, peripheral installations, and other on-site fixes. Provide end-user training and guidance on company systems and applications. Maintain and update internal and external knowledge bases with relevant documentation Required Skills: 3+ years in a level 1/level 2 support role Hands-on experience in Microsoft enterprise environments Hands-on experience Active D

Description Skills & Job Responsibilities Looking for a PC Support resources who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device. Assist with resolution of any issues that arise. - Knowledge and understanding of Windows 10 - Ability to review and understand Windows event viewer - Experience using remote management tools to support remote users - Knowledge of and experience using system management consoles - Strong knowledge of and experience working with various software - Experience in computer networking - Strong customer service skills Skills Windows 10, remote support, Customer service, Technical support, Help desk support, Hardware, Imaging, Desktop, Office 365, Printers, Servicenow, Microsoft office, Desktop hardware, Outlook, O365, Troubleshooting, Sccm, Active directory, Windows, Ticketing system, Deployment, Hardware support Top Skills Details Windows 10,rem

We have a contractor opportunity with a Pomeroy client for an onsite IT Support Technician in Novi, MI. This is a 12 month contract with potential to extend or convert to hire in the future. The IT Support Technician is responsible for providing a single point of ownership for IT customer issues and providing daily VIP and White Glove support to the executive team. Responsibilities: Provide technical support to the user devices (Laptops, PC’s, printers, mobile devices). Provide A/V support to critical meetings. Follows procedures in documenting customer issues, troubleshooting steps and resolution in the call tracking tool Promotes customer relations in tune with company plans and policies Installs and maintains hardware and software Works with next level of support for the resolution of issues Conveys customers’ perspective to project teams responsible for newly implemented products and existing product enhancements. Requirements: 4+ years related professional experience in desktop ha

Come work for OHM Advisors, the community advancement firm. With the singular mission of Advancing Communities, our diverse 700+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors As an IT Support Technician for our Livonia office, you will be responsible for providing solutions for hardware and software issues received through our IT Service Desk. You will also be responsible for managing and maintaining a local inventory of diverse computer assets as part of onboardi

The Role: The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work due to IT-related problems. The role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance and support to users. The IT Support Analyst plays a key role in maintaining the overall IT infrastructure's health and helps in fostering a productive work environment through efficient technical support. Responsibilities: Providing first-level contact and problem resolution for all users with hardware, software, and applications problems. Resolving user-reported issues using available tools and following procedures and policies for the handling of support cases. Troubleshooting and diagnosing pro

The Role: The purpose of an IT Support Analyst for an IT Service Desk onsite in the office is to serve as the frontline technical support, addressing and resolving a wide range of hardware and software issues. Being physically present in the office allows for immediate, hands-on assistance, ensuring that employees experience minimal disruption to their work due to IT-related problems. The role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing guidance and support to users. The IT Support Analyst plays a key role in maintaining the overall IT infrastructure's health and helps in fostering a productive work environment through efficient technical support. Responsibilities: Providing first-level contact and problem resolution for all users with hardware, software, and applications problems. Resolving user-reported issues using available tools and following procedures and policies for the handling of support cases. Troubleshooting and diagnosing pro

Job Description Job Description We are seeking freelancers/consultants for on-demand/ad hoc IT Support in the Detroit area to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: Installation of workstations. End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc. Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc. Basic networking, rack/stack/patch, remote hands support, etc. Experience working with AD (active directory), domains, group policy, etc. E-mail, A/V conferencing, VoIP device replace and configuration. Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Vir

Job Description Job Description Desktop Support Technician/Customer Service Engineer Contract to Hire Opportunity Qualifications 3-5 years experience in the IT field Service Now (SNOW) ticketing system iPhone support, setup, managing platforms Industrial experience (safety reasons) Willing to work overtime or on the weekend Willing to work different shifts if needed Have 2-3 references Job Description The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other